---
title: "Get WorkOrder properties with overrides"
method: POST
path: "/subscribers/current/servicerequest/overrides/props"
tags: ["ServiceRequest"]
---

# Get WorkOrder properties with overrides

`POST /subscribers/current/servicerequest/overrides/props`

## Request

- Base URL: `https://sb2api.servicechannel.com/v3`
- URL: `https://sb2api.servicechannel.com/v3/subscribers/current/servicerequest/overrides/props`
- Auth: OAuth 2
  - Authorization code: `https://sb2login.servicechannel.com/oauth/authorize`
  - Token URL: `https://sb2login.servicechannel.com/oauth/token`
- TypeScript: <https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/docs/subscribers/current/servicerequest/overrides/props/post.ts> (a function with typed inputs; its response is checked against the schema)

## Request body

- ServiceChannelServicesMessagingWorkordersGetWorkOrderPropertiesRequest
  - `AreaName` string: Name of the area
  - `ProblemType` string: Problem type
  - `EquipmentType` string: Equipment type
  - `ProblemCode` string: Problem name
  - `LocationId` integer: ID of a location
  - `SetupId` integer: SetupId
  - `AssetId` integer: Id of an Asset
  - `DecisionAnswers` DecisionAnswer[]: DescisionTree answers made by the user
    - `Id` string
    - `Answer` string
  - `CorrelationId` string: Key to find the selected issue choice

## Response `200`

WorkOrder properties with overrides are provided in the response.

- ServiceChannelServicesRequestHandlersWorkOrdersGetWorkOrderPropertiesWithOverridesResponse
  - `Providers` ServiceChannelApiModelWorkordersOverridePropertiesServiceProvider[]
    - `Id` integer
    - `Name` string
    - `Rank` integer
    - `Default` boolean
    - `DoNotDispatch` boolean
    - `Pilot` boolean
    - `IsInternal` boolean
  - `Trade` ServiceChannelApiModelWorkordersOverridePropertiesTrade
    - `Id` integer
    - `Name` string
  - `Category` ServiceChannelApiModelWorkordersOverridePropertiesCategory
    - `Id` integer
    - `Name` string
  - `Priority` string
  - `Nte` number, double
  - `NteCurrencyId` integer
  - `WoLabels` string[]
  - `AssetAssociatedWithTrade` boolean
  - `LeaseNote` string
  - `ProviderFoundType` 'Found' | 'NotFound' | 'DoNotDispatch' | 'TradeExcluded'
  - `EtcMinutes` integer
  - `Anomaly` ServiceChannelApiModelWorkordersOverridePropertiesAnomaly
    - `TradeAnomalous` boolean
    - `TradeScore` number, double
    - `NTEAnomalous` boolean
    - `NTEScore` number, double
    - `FirstTimeFixAnomalous` boolean
    - `FirstTimeFixScore` number, double
    - `Top1PrimaryTrade` string
    - `InvoiceTotalWithoutProposal25` number, double
    - `InvoiceTotalWithoutProposalMedian` number, double
    - `InvoiceTotalWithProposal75` number, double
    - `IsAnomaly` boolean
  - `IsAnomalyProviderOverwritten` boolean
  - `EtcMinutesFromIssueChoice` integer
  - `Asset` ServiceChannelApiModelDashboardAssetsAsset
    - `Id` integer
    - `TagID` string
    - `Manufacturer` string
    - `ModelNo` string
    - `SerialNo` string
    - `Location` string
    - `WarrantyExpirationDate` string
    - `WarrantyCategory` string
    - `Nte` number, double
    - `WarrantyPriority` string
    - `WarrantyNTEHidden` boolean
    - `WarrantyNotExpired` boolean
    - `Type` string
    - `AssetTag` string
    - `Description` string
    - `StoreId` string
  - `ContractServiceRate` ServiceChannelServicesMessagingDashboardContractServiceContractServiceRate
    - `RateId` integer
    - `RateName` string
    - `ContractedServiceId` integer
    - `ContractedServiceName` string
    - `TradeId` integer
    - `CategoryId` integer
    - `RateType` string, byte
    - `BaseAmount` number, double
    - `VariableAmount` number, double
    - `NteAmount` number, double
    - `CurrencyId` integer
    - `CurrencyAlphabeticCode` string

## Other responses

- `400`: The request is not accepted due to bad syntax, missing parameters, insufficient data, etc. <br/>Error codes: 503 - Bad Request - validation fails
- `401`: The request is not authorized. <br/>Error codes: 504 - Missing or incorrect authentication credentials
- `500`: The server was unable to complete the request due to an internal error. <br/>Error codes: 501 - Unspecified internal server error occurred

---

[API](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3.md) - [All operations](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/llms.txt) - [OpenAPI document](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/revisions/d490d6596809?raw)