---
title: "Accept a work order on behalf of a technician"
method: PUT
path: "/ctools/workorder/{workOrderId}/accept"
tags: ["Ctools"]
---

# Accept a work order on behalf of a technician

`PUT /ctools/workorder/{workOrderId}/accept`

## Request

- Base URL: `https://sb2api.servicechannel.com/v3`
- URL: `https://sb2api.servicechannel.com/v3/ctools/workorder/{workOrderId}/accept`
- Auth: OAuth 2
  - Authorization code: `https://sb2login.servicechannel.com/oauth/authorize`
  - Token URL: `https://sb2login.servicechannel.com/oauth/token`
- TypeScript: <https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/docs/ctools/workorder/:workOrderId/accept/put.ts> (a function with typed inputs; its response is checked against the schema)

Accepts a work order on behalf of the specified technician. Only Field Tech Manager (FTM) technicians can accept work orders.
            <br />Once the work order is accepted, its status changes to *In Progress/Dispatch Confirmed*.
            <br />***Note:*** This method is only available to provider admins.

## Path parameters

- `workOrderId` integer, required

## Query parameters

- `userId` integer, required

## Response `201`

The work order is successfully accepted by the specified technician. The response is intentionally blank.

## Other responses

- `400`: The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.
- `401`: The request is not authorized.
- `500`: The server was unable to complete the request due to an internal error.

---

[API](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3.md) - [All operations](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/llms.txt) - [OpenAPI document](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/revisions/d490d6596809?raw)