--- title: "Update a response to a checklist question" method: PUT path: "/checklists/{checkListResponseId}/CheckListResponse" tags: ["CheckLists"] --- # Update a response to a checklist question `PUT /checklists/{checkListResponseId}/CheckListResponse` ## Request - Base URL: `https://sb2api.servicechannel.com/v3` - URL: `https://sb2api.servicechannel.com/v3/checklists/{checkListResponseId}/CheckListResponse` - Auth: OAuth 2 - Authorization code: `https://sb2login.servicechannel.com/oauth/authorize` - Token URL: `https://sb2login.servicechannel.com/oauth/token` - TypeScript: (a function with typed inputs; its response is checked against the schema) [Updates the specified response](/guides/checklists/update-a-checklist-response/) to a checklist question. ## Path parameters - `checkListResponseId` integer, required ## Query parameters - `overrideAttachments` boolean - `version` 'V1' | 'V2' ## Request body `multipart/form-data` - object - `CheckListResponsePictureId` unknown - `file` string, binary: File to attach to the response to a checklist question. Required for questions with the `PictureFlag` parameter set to 2. ## Response `200` The specified response to a checklist question is updated. A checklist response object and an attachment object are returned. - ServiceChannelServicesWebApiModelsResponseChecklistsChecklistResponsesUpdateChecklistResponseWithPicture: Object for an updated checklist response and attachment. - `CheckListResponse` ServiceChannelServicesWebApiModelsResponseChecklistsChecklistResponsesChecklistResponse: Checklist response object. - `Id` integer: Checklist response ID. - `Answer` string: Answer to a checklist question. - `FreeTextAnswer` string: Comment to an answer option with the `IsConditionalFollowUp` attribute. Answer options are configured for questions of the **Selector** type. - `EntityId` integer: ID of the work order the response was submitted for. - `EntityTypeId` integer: ID of the entity the response was submitted for. 0 is returned for work orders. - `Attempt` integer: Order of a technician’s on-site visit when the response was submitted. - `ProviderId` integer: ID of the provider on whose behalf the response was submitted. - `TechnicianId` integer: ID of the technician on whose behalf the response was submitted. - `UpdatedDate` string, date-time: Date and time when the response was last updated set in EST. The format is `YYYY-MM-DDThh:mm:ss.sss`. - `UpdatedDateStr` string: Date and time when the response was last updated set in the location’s time zone. The format is `Month Day Year hh:mm`. - `UpdatedDateDto` string, date-time: Date and time when the response was last updated set in the location’s time zone with the UTC offset. The format is `YYYY-MM-DDThh:mm:ss.sss±hh:mm`. - `CheckListQuestionId` integer: ID of the checklist question the response was submitted for. - `QuestionOptions` ServiceChannelServicesWebApiModelsResponseChecklistsChecklistResponsesChecklistQuestionOptionResponse[]: List of the answer options configured for a checklist question of the **Selector** type where multiple options can be selected. - `Id` integer: ID of the answer option for a checklist question of the **Selector** type. - `Answer` string: Answer option for a checklist question of the **Selector** type. A technician can select from a list of configured options when answering the question. - `Sequence` integer: Not applicable to checklists. - `IsConditionalFollowUp` boolean: Defines whether a technician is prompted to add a comment to the selected answer option. A comment is mandatory if answering the checklist question is required. - `ResponseResultInFailure` boolean: Option for a checklist question of the **Selector** type. - `CheckListQuestionOptionId` integer: ID of the answer option configured for a checklist question of the **Selector** type. - `AssetId` integer: ID of the asset for which the response was submitted. - `IsPassed` boolean: Indicates whether the response avoids the failure criteria. - `LinkedWorkOrderId` integer: ID of the linked work order if the response results in a failure and generates a linked work order. Null if the response does not result in a failure or if the failure does not generate a linked work order. - `CheckListResponsePicture` ServiceChannelServicesWebApiModelsResponseChecklistsChecklistResponsesChecklistPictureResponse: Object for an attachment added to a checklist response. - `Id` integer: ID of the file attached to the checklist response. - `CheckListResponseId` integer: ID of the checklist response the attachment is submitted for. - `DocumentName` string: Attachment name. - `DocumentPath` string: Attachment path. - `ThumbnailPath` string: Attachment thumbnail path. - `HasThumbnail` boolean: Defines whether a thumbnail is available for the attachment. - `UpdatedBy` integer: User Id. ## Other responses - `400`: The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.
Error codes: 502 — Work order is not found 503 — Bad request 503 — Not all required parameters were specified 503 — The FreeTextAnswer is required 503 — The picture is required 503 — Checkbox responses only support next values: on, off, 1, 0, true, false, yes, no 503 — The required URL view acknowledgement checkbox only supports the next values: on, 1, true, yes 503 - The answer is required! 503 — The Answer is invalid. It must be a number or a string representing a number 503 — The CheckListQuestionId is not valid. An existing checklist response (id: {#}) was created for another question 503 — The Attempt is not valid. An existing checklist response (id: {#}) was created for another attempt 503 — Multiple answers are not allowed to a non-selector type question 503 — Multiple answer is not allowed to selector type question where AllowMultiSelect is disabled 503 — The active checklist with specified question (questionId: #) for the specified work order (workOrderId: #) is not found 503 — AssetIds are required for this checklist question 503 — There are no checklists for the specified work order. WorkOrderId: {#} 503 — Question (id: {#}) was not found 503 — The CheckListQuestionOptionID is required 503 — The ChecklistQuestionOptionIds is required for the selector type question where AllowMultiSelect and AnswerRequired is enabled 503 — Question option (id: {#}) was not found 503 — Question option (id: {#}) is not valid for question (id: {#})) 503 — It is not allowed to use the ChecklistQuestionOptionId parameter and the ChecklistQuestionOptionIds parameter together. Use one of these parameters instead 503 — The Attempt is not valid. An existing checklist response (id: {№}) was created for another attempt 503 — The CheckListQuestionId is not valid. An existing checklist response (id: {0}) was created for another question. 503 — The question has already been answered for this attempt number. QuestionId: {#} - `401`: The request is not authorized.
Error codes: 504 — API call rejected by security permissions - `500`: The server was unable to complete the request due to an internal error. --- [API](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3.md) - [All operations](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/llms.txt) - [OpenAPI document](https://skmtc.dev/servicechannel/apis/servicechannel-api-v-3/revisions/d490d6596809?raw)