---
title: "Open a ticket"
method: POST
path: "/v1/tickets"
tags: ["Tickets"]
---

# Open a ticket

`POST /v1/tickets`

## Request

- Base URL: `https://developers.servera.co.uk`
- URL: `https://developers.servera.co.uk/v1/tickets`
- Auth: HTTP bearer

Open a new support ticket. Notifies staff exactly like the customer area.

## Request body

- TicketCreate
  - `department_id` integer, required
  - `subject` string, required
  - `message` string, required
  - `priority` 'low' | 'medium' | 'high' | 'urgent'
  - `related_service_id` integer, nullable
  - `related_domain_id` integer, nullable

## Response `200`

Successful Response

- unknown

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/servera/apis/servera-developers-api.md) · [All operations](https://skmtc.dev/servera/apis/servera-developers-api/llms.txt) · [OpenAPI document](https://skmtc.dev/servera/apis/servera-developers-api/revisions/a196f94eee59?raw)