---
title: "EscalateMyAgent — acknowledge or resolve an incident"
method: POST
path: "/v1/escalations/public/act"
---

# EscalateMyAgent — acknowledge or resolve an incident

`POST /v1/escalations/public/act`

## Request

- Base URL: `https://api.scrubmytext.com`
- URL: `https://api.scrubmytext.com/v1/escalations/public/act`
- Auth: none declared

Records a bearer operator acknowledgement or resolution without storing notes or contact information.

## Request body

- object
  - `escalation_id` string, required
  - `token` string, required
  - `operation` 'acknowledge' | 'resolve', required

## Response `200`

Updated escalation state

## Other responses

- `403`: Invalid bearer token

---

[API](https://skmtc.dev/scrubmytext/apis/scrubmytext-agent-infrastructure-api.md) · [All operations](https://skmtc.dev/scrubmytext/apis/scrubmytext-agent-infrastructure-api/llms.txt) · [OpenAPI document](https://skmtc.dev/scrubmytext/apis/scrubmytext-agent-infrastructure-api/revisions/54ace36baccf?raw)
