---
title: "List your support tickets"
method: GET
path: "/support-tickets"
tags: ["Support Tickets"]
---

# List your support tickets

`GET /support-tickets`

## Request

- Base URL: `https://api.sazabi.com/v1`
- URL: `https://api.sazabi.com/v1/support-tickets`
- Auth: none declared

List the support tickets the authenticated person filed, optionally filtered by state or feature request.

## Query parameters

- `organizationId` string: Organization the caller acts in. Auto-filled from CLI and SDK context when omitted; the list is the caller's own tickets either way.
- `status` union: Filter by state. Accepts a single status or an array of statuses (matched as OR); `open` is every state except `closed`.
  - 'open' | 'new' | 'waiting_on_you' | 'waiting_on_customer' | 'on_hold' | 'closed'
  - string[]
- `featureRequest` union: When true, only tickets the support desk currently classifies as feature requests.
  - boolean
  - string
- `limit` integer: Maximum number of tickets to return per page.
- `cursor` string: Cursor from a previous response's nextCursor to fetch the next page.

## Response `200`

OK

- object
  - `supportTickets` object[], required
    - `id` string, required: Opaque support desk ticket id.
    - `number` integer, required: Ticket number, the reference a person quotes.
    - `featureRequest` boolean, required: Whether the support desk currently classifies the ticket as a feature request. Support can reclassify a ticket after it is filed.
    - `title` string, required
    - `state` string, required: Support desk state slug.
    - `filedThrough` 'cli' | 'agent' | 'mcp' | 'api', nullable, required: How the ticket reached Sazabi; derived by the server, never sent by the client.
    - `requester` object, required
      - `email` string, required
      - `name` string, nullable, required
    - `createdAt` string, date-time, required
  - `nextCursor` string, nullable, required: Pass as 'cursor' to fetch the next page. Null when there are no more results.

## Changes

- **2026-10-02** `91462dbc8ceb`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/sazabi/apis/sazabi-public-api/changes/support-tickets/get.md)

---

[API](https://skmtc.dev/sazabi/apis/sazabi-public-api.md) - [All operations](https://skmtc.dev/sazabi/apis/sazabi-public-api/llms.txt) - [OpenAPI document](https://skmtc.dev/sazabi/apis/sazabi-public-api/revisions/965b6230cf45?raw)