---
title: "Check whether support tickets can be filed"
method: GET
path: "/support-tickets/availability"
tags: ["Support Tickets"]
---

# Check whether support tickets can be filed

`GET /support-tickets/availability`

## Request

- Base URL: `https://api.sazabi.com/v1`
- URL: `https://api.sazabi.com/v1/support-tickets/availability`
- Auth: none declared

Report whether this environment can file support tickets: the support desk is configured and reachable.

## Response `200`

OK

- object
  - `available` boolean, required: Whether this environment can file support tickets right now.
  - `reason` 'not_configured' | 'provider_unavailable', nullable, required: Why filing is unavailable; null when available.

## Changes

- **2026-09-09** `5d3fb365a36b`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/sazabi/apis/sazabi-public-api/changes/support-tickets/availability/get.md)

---

[API](https://skmtc.dev/sazabi/apis/sazabi-public-api.md) - [All operations](https://skmtc.dev/sazabi/apis/sazabi-public-api/llms.txt) - [OpenAPI document](https://skmtc.dev/sazabi/apis/sazabi-public-api/revisions/965b6230cf45?raw)