---
title: "Get one of your support tickets"
method: GET
path: "/support-tickets/{ticketId}"
tags: ["Support Tickets"]
---

# Get one of your support tickets

`GET /support-tickets/{ticketId}`

## Request

- Base URL: `https://api.sazabi.com/v1`
- URL: `https://api.sazabi.com/v1/support-tickets/{ticketId}`
- Auth: none declared

Get a support ticket the authenticated person filed, by ticket number or id. A ticket someone else filed is reported as not found.

## Path parameters

- `ticketId` string, required: Ticket number (for example 1852) or opaque ticket id.

## Query parameters

- `organizationId` string: Organization the caller acts in. Auto-filled from CLI and SDK context when omitted.

## Response `200`

OK

- object
  - `supportTicket` object, required
    - `id` string, required: Opaque support desk ticket id.
    - `number` integer, required: Ticket number, the reference a person quotes.
    - `featureRequest` boolean, required: Whether the support desk currently classifies the ticket as a feature request. Support can reclassify a ticket after it is filed.
    - `title` string, required
    - `state` string, required: Support desk state slug.
    - `filedThrough` 'cli' | 'agent' | 'mcp' | 'api', nullable, required: How the ticket reached Sazabi; derived by the server, never sent by the client.
    - `requester` object, required
      - `email` string, required
      - `name` string, nullable, required
    - `createdAt` string, date-time, required

## Changes

- **2026-10-02** `91462dbc8ceb`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/sazabi/apis/sazabi-public-api/changes/support-tickets/:ticketId/get.md)

---

[API](https://skmtc.dev/sazabi/apis/sazabi-public-api.md) - [All operations](https://skmtc.dev/sazabi/apis/sazabi-public-api/llms.txt) - [OpenAPI document](https://skmtc.dev/sazabi/apis/sazabi-public-api/revisions/965b6230cf45?raw)