---
title: "Intro Sla Tick"
method: POST
path: "/api/internal/cron/intro-sla-tick"
tags: ["Internal Cron"]
---

# Intro Sla Tick

`POST /api/internal/cron/intro-sla-tick`

## Request

- Base URL: `https://api.ruzora.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.ruzora.com/api/internal/cron/intro-sla-tick`
- Auth: none declared

Sweep overdue intro requests and re-ping Slack (Epic 1.1 SLA).

Escalates every intro_requests row that is past sla_due_at, not yet
escalated/resolved, and whose lead is still parked in deal_stage
'intro_requested' (any stage move = Roberto engaged = clock stopped;
those rows are resolved instead of escalated).

Runs via the external GitHub Actions cron (intro-sla-cron.yml) — NOT
in-process APScheduler, which starves on ephemeral Railway replicas
(enrollment incident 2026-08-18). Idempotent: escalated_at is the
dedupe, stamped in the same transaction as the sweep.

## Headers

- `x-cron-token` string, nullable

## Response `200`

Successful Response

- unknown

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/ruzora/apis/ruzora-candidate-crm-api.md) · [All operations](https://skmtc.dev/ruzora/apis/ruzora-candidate-crm-api/llms.txt) · [OpenAPI document](https://skmtc.dev/ruzora/apis/ruzora-candidate-crm-api/revisions/f9b8223f3ac4?raw)