---
title: "GET /crm/interactions"
method: GET
path: "/crm/interactions"
tags: ["CRM"]
---

# GET /crm/interactions

`GET /crm/interactions`

Fetches the crm interactions of a given date (Only allows the past dates). This API returns at max 100 records in one page

## Query parameters

- `date` string
- `pageNo` number, required
- `processName` string
- `isLatestOnly` boolean

## Response `200`

If the auth token is valid.

- Interactions — Schema for crm interactions
  - `statusCode` number — Will be 0 in case of success
  - `message` string — Contains the success message or error reason, based on the statusCode
  - `data` object
    - `metadata` object[]
      - `total` number — Total number of interactions for the given date
      - `page` number — Current page no
    - `data` object[]
      - `customer` object — Customer details
        - `id` string — Id of the customer
        - `name` string — Name of the customer
        - `phoneNumber` string — Phone number of the customer with country code
        - `email` string, nullable — Email of the customer
        - `company` object — Company details of the customer
          - `name` string, nullable — Name of the company
          - `address` object — Address of the company
            - `street` string, nullable — Street name
            - `city` string, nullable — City name
            - `state` string, nullable — State name
            - `country` string, nullable — Country name
            - `pincode` number, nullable — Pincode
          - `kdm` object — Key decision maker details of the company
            - `name` string, nullable — Kdm name
            - `phoneNumber` string, nullable — Phone number of the kdm
      - `priority` 3 | 2 | 1 | -1 — Priority of the customer. 3 -> HIGH, 2 -> MEDIUM, 1 -> LOW, -1 -> NOT MENTIONED
      - `userFields` object[] — User defined crm fields for the customer
        - `name` string — Name of the crm field
        - `value` union — Value entered by the agent. For date field, it will be sent as epoch (in seconds since 1970)
          - string
          - number
      - `notes` string — Remarks given by the user
      - `assigned` object
        - `from` string — Interaction is created by
        - `to` string — Interaction is assigned to. Will be same as from, in case it's not assigned to anyone
      - `createdAt` number — Interaction created at epoch (in seconds since 1970)

## Other responses

- `403` — UnAuthorized.

---

[API](https://skmtc.dev/runo/apis/api-documentation.md) · [All operations](https://skmtc.dev/runo/apis/api-documentation/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/runo/api-documentation/revisions/19460dffac44/schema)