---
title: "Get AI-generated call summary"
method: GET
path: "/empower/call/{callUUID}/summary"
tags: ["empower"]
---

# Get AI-generated call summary

`GET /empower/call/{callUUID}/summary`

Retrieves the AI-generated summary and recap for the specified call, including key topics, action items, and sentiment analysis.

Read the summary from `recap.summary` (AI summary per language, the same text displayed in Empower). The top-level `summary` field is the deprecated extractive pipeline and is always `null`.

**Permission:** `Empower Read` required.

**Monitoring:** No impact. Visibility depends on your Empower role.

## Path parameters

- `callUUID` string, required

## Response `200`

Successful operation — returns the AI-generated summary and recap.

- object
  - `summary` Summary[] — Deprecated: legacy extractive summary, no longer generated. Always `null`. Use `recap.summary` instead.
    - `extractive` object[]
      - `index` number
      - `text` string
      - `channelID` number
    - `keywords` object[]
      - `score` number, double
      - `text` string
  - `recap` Recap — AI analysis of a call, generated after the call and stored as the recap file (`recap_url`). This is the source of the summary displayed in Empower.
    - `summary` object — AI summary of the call, per language. This is the field to read to get the call summary.
      - `french` string
      - `english` string
      - `spanish` string
    - `type` string
    - `importance` boolean
    - `importance_score` integer
    - `review_reasons` string[]
    - `call_rating` integer
    - `politeness_professionalism` boolean
    - `call_reasons` string[]
    - `pain_points` string[]
    - `follow_up_actions` string[]
    - `resolutions_steps` string[]
    - `call_outcome` string
    - `customer_sentiment` string
    - `salles_opportunities` string[]
    - `language` string

## Other responses

- `400` — Bad request — invalid call UUID format.
- `401` — Unauthorized — missing or invalid token, or insufficient Empower Read permission.
- `404` — Not found — no summary available for the specified call.
- `500` — Internal server error.

## Changes

- **2026-08-25** `241a8d30fa9b` — 2 info
  - response property `summary` deprecated
  - response property `summary/items/` deprecated

[Change history](https://skmtc.dev/ringover/apis/ringover-public-api/changes/empower/call/:callUUID/summary/get.md)

---

[API](https://skmtc.dev/ringover/apis/ringover-public-api.md) · [All operations](https://skmtc.dev/ringover/apis/ringover-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/ringover/ringover-public-api/revisions/241a8d30fa9b/schema)