---
title: "Operator responds to a published complaint."
method: POST
path: "/v1/complaints/{complaint_id}/respond"
tags: ["Bureau"]
---

# Operator responds to a published complaint.

`POST /v1/complaints/{complaint_id}/respond`

## Request

- Base URL: `https://www.rightshold.com`
- URL: `https://www.rightshold.com/v1/complaints/{complaint_id}/respond`
- Auth: HTTP bearer

## Path parameters

- `complaint_id` string, required

## Headers

- `X-Request-Id` string

## Request body

- object: Fields seen in accepted requests; required ones are proven by tests (omitting each returns a 4xx naming it).
  - `response` string, required

## Response `200`

OK

- object: Inferred from 3 recorded responses; required fields appeared in every one; additional properties may appear.
  - `complaint` object, required
    - `id` string, required
    - `filed_by_tenant` string, required
    - `filed_by_agent` unknown, required
    - `against_agent` string, required
    - `category` string, required
    - `description` string, required
    - `desired_resolution` string, required
    - `status` string, required
    - `response_text` string, required
    - `responded_at` string, required
    - `response_due_at` string, required
    - `resolution_note` unknown, required
    - `resolved_at` unknown, required
    - `reviewer_note` unknown, required
    - `reviewed_at` string, nullable, required
    - `created_at` string, required

## Other responses

- `400`: Problem details: a stable error code, type URI, title, status and an explanation
- `401`: Problem details: a stable error code, type URI, title, status and an explanation
- `404`: Problem details: a stable error code, type URI, title, status and an explanation
- `405`: Problem details: a stable error code, type URI, title, status and an explanation
- `422`: Problem details: a stable error code, type URI, title, status and an explanation
- `429`: Request budget exhausted; retry after Retry-After seconds
- `500`: Problem details: a stable error code, type URI, title, status and an explanation
- `4XX`: {error, detail}

---

[API](https://skmtc.dev/rightshold/apis/rightshold-api.md) · [All operations](https://skmtc.dev/rightshold/apis/rightshold-api/llms.txt) · [OpenAPI document](https://skmtc.dev/rightshold/apis/rightshold-api/revisions/cfe84fdde1ca?raw)