---
title: "GET /api/help-articles/{id}"
method: GET
path: "/api/help-articles/{id}"
tags: ["Help articles"]
---

# GET /api/help-articles/{id}

`GET /api/help-articles/{id}`

## Request

- Base URL: `https://api.retraced.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.retraced.com/api/help-articles/{id}`
- Auth: none declared

A help-center article fetched live from Intercom. `id` is the article id, optionally with its slug (`8508502-troubleshooting-login-issues`), and is echoed back as given. Any Intercom failure — unknown id, outage, timeout — answers 404, as legacy did. `updatedAt` is a Unix timestamp in seconds; legacy sent it as a string.

## Path parameters

- `id` string, required

## Response `200`

Default Response

- object
  - `metadata` object, required
    - `success` boolean, required: True when the request succeeded.
  - `data` object, required
    - `id` string, required
    - `title` string, required
    - `description` string, required
    - `body` string, required
    - `updatedAt` number, required
    - `url` string, nullable, required

## Other responses

- `400`: Default Response
- `404`: Default Response

## Changes

> 108 revisions in range; 2 not diffed.

- **2026-10-15** `c359ab349779`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/retraced/apis/api-reference/changes/api/help-articles/:id/get.md)

---

[API](https://skmtc.dev/retraced/apis/api-reference.md) - [All operations](https://skmtc.dev/retraced/apis/api-reference/llms.txt) - [OpenAPI document](https://skmtc.dev/retraced/apis/api-reference/revisions/83309c4abd20?raw)