---
title: "List Tickets"
method: GET
path: "/tickets/"
tags: ["Tickets"]
---

# List Tickets

`GET /tickets/`

## Request

- Base URL: `https://backend.ressl.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://backend.ressl.ai/tickets/`
- Auth: none declared

List all tickets for a user, optionally filtered by status

## Query parameters

- `connection_id` string, nullable: Connection ID filter
- `status` string, nullable: Filter by status
- `limit` integer: Page size
- `cursor` string, nullable: Pagination cursor: ISO datetime or ObjectId string for created_at desc
- `search_existing` boolean, nullable: Search web tickets across Auth0 organization
- `organization_id` string, nullable: Organization ID

## Response `200`

Successful Response

- TicketListResponse: Response model for listing tickets
  - `tickets` TicketResponse[], required
    - `ticket_id` string, required
    - `query` string, required
    - `plan` string, nullable
    - `execution_plan` string, nullable
    - `diff` string, nullable
    - `result` union
      - string
      - object
    - `status` string, required
    - `type` string, required
    - `source` string, required
    - `created_at` string, date-time, required
    - `updated_at` string, date-time, required
    - `connection_id` string, required
    - `user_id` string, nullable
    - `team_name` string, nullable
    - `error_details` string, nullable
    - `retry_count` integer, nullable
    - `deploy_url` string, nullable
    - `deployment_message` string, nullable
    - `execution_output` string, nullable
    - `failure_analysis` string, nullable
    - `failure_classification` string, nullable
    - `failure_summary` string, nullable
    - `comments` object[], nullable
    - `previous_failures` object[], nullable
    - `git_tags` string[], nullable
    - `revert_details` object, nullable
    - `todos` object[], nullable
    - `total_estimate` number, nullable
    - `deployment_history` object[], nullable
    - `current_view_tag` string, nullable
    - `runbook_id` string, nullable
    - `runbook_name` string, nullable
    - `runbook_content` string, nullable
    - `runbook_ids` string[], nullable
    - `runbooks` object[], nullable
    - `runbook_names` string[], nullable
    - `is_template` boolean, nullable
    - `run_tests` boolean, nullable
    - `ref_ticket` string, nullable
    - `is_translation` boolean, nullable
    - `integration_type` string, nullable
    - `debug_mode` object, nullable
    - `is_answering` boolean, nullable
  - `total` integer, required
  - `next_cursor` string, nullable

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/ressl/apis/ressl-api.md) - [All operations](https://skmtc.dev/ressl/apis/ressl-api/llms.txt) - [OpenAPI document](https://skmtc.dev/ressl/apis/ressl-api/revisions/51e8b599d597?raw)