---
title: "Create a client user"
method: POST
path: "/users/create"
tags: ["Users"]
---

# Create a client user

`POST /users/create`

## Request

- Base URL: `https://api.reportingninja.com/v1`
- URL: `https://api.reportingninja.com/v1/users/create`
- Auth: HTTP bearer

Creates a user of the client portal and sends him a welcome email with a generated password. The password is never published in the answer. The role is always client: the owner and the administrators of the account are not created here. An email address belongs to one user across the whole product, so an address already in use is refused with 409 USER_EMAIL_EXISTS. This endpoint ALWAYS asks for a confirmation -- there is no rehearsal of an email that has gone out -- and it spends one unit of the daily budget of calls that send email. Refusals: 400 VALIDATION_FAILED, UNKNOWN_PARAM, MISSING_REQUIRED_FIELD or INVALID_VALUE, 403 WRITE_ACCESS_DISABLED, 409 USER_EMAIL_EXISTS or PORTAL_NOT_CONFIGURED plus the confirmation and idempotency conflicts, 429 EMAIL_QUOTA_REACHED. The check that the portal can receive the user reads the account itself, so this endpoint declares 404 NOT_FOUND for the same defensive reason /v1/capabilities does. A user whose welcome email did not go out is still created and says so with the warning WELCOME_EMAIL_FAILED; he can use 'Forgot password' on the portal. if_version is not accepted.

Every write endpoint reads dry_run and idempotency_key; see the Write guarantees section of the introduction.

## Request body

- UsersCreateRequest: The client user to create. The role is always client: this endpoint does not create staff.
  - `email` string, required: The address the user signs in with. It is lowercased and must not belong to any user already.
  - `first_name` string, required
  - `last_name` string, required
  - `language` 'en' | 'es': Language of the portal and of the emails for this user. Defaults to the account owner's.
  - `dry_run` boolean: Validate and answer what WOULD happen, without writing anything. Default false.
  - `idempotency_key` string: Makes a retry safe: the answer of the first call is replayed for 24 hours to any later call with the same key and the same body.
  - `confirmation_token` string: The token the previous call answered. Sending the same body with it performs the write.

## Response `200`

The call succeeded. This endpoint reports its errors with a real HTTP status, so a 200 always carries status=ok.

- UsersCreateResponse: The 200 of this write, in whichever of its shapes the call asked for.
  - `status` 'ok', required
  - `data` union, required: The answer of the write. A call sent with dry_run: true answers WriteDryRunData instead, and the call that asks for a confirmation answers WriteConfirmationRequiredData. Those two carry the preview of this operation alongside their own fields, so an answer can match more than one of these shapes.
    - UsersCreateData: The user that was created and where he signs in. The generated password is never published: it travels only in the welcome email.
      - `user_key` string, required
      - `email` string, nullable, required
      - `first_name` string, nullable, required
      - `last_name` string, nullable, required
      - `language` string, nullable, required: Language of the portal and of the emails for this user.
      - `role` 'client', required: Always `client`. The owner and the administrators of the account are not part of this surface.
      - `portal_url` string, nullable: Where the user signs in.
      - `unfulfilled` string[], required: What was asked for and could not be expressed; the API returns an empty list.
      - `warnings` Problem[], required: Things worth knowing about a write that DID happen. They are never errors.
        - `path` string, required: Dotted path of the offending field inside the request body, empty for a problem about the body as a whole.
        - `code` 'MISSING_REQUIRED_FIELD' | 'INVALID_VALUE' | 'UNKNOWN_PARAM' | 'INVALID_DATE_RANGE' | 'INTEGRATION_NOT_SUPPORTED' | 'CONNECTION_NOT_FOUND' | 'ACCOUNT_NOT_FOUND' | 'ONE_CONNECTION_PER_INTEGRATION' | 'DATE_PRESET_NOT_IN_REPORTS' | 'TEMPLATE_NOT_FOUND' | 'TEMPLATE_PARAMETERIZED' | 'ROW_RULE' | 'POSITION_CHANGED' | 'SECTION_CHANGED' | 'TOO_MANY_PROBLEMS' | 'DATA_SOURCES_PARTIALLY_BOUND' | 'WELCOME_EMAIL_FAILED' | 'REPORT_WILL_BE_SHARED_PUBLICLY' | 'MAY_BE_DELIVERED_AGAIN_TODAY' | 'SUMMARY_SECTION_SKIPPED' | 'COVER_FILE_REMOVED' | 'COVER_TYPE_SET' | 'LOGO_REMOVED' | 'READ_ONLY_FIELD_IGNORED' | 'AI_BRIEF_NOT_SAVED' | 'SPENDS_AI_CREDITS' | 'DROPS_ACCOUNT_CACHE' | 'CHART_TYPE_NOT_FOR_THIS_SHAPE' | 'CHART_TYPE_NOT_FOR_TREND' | 'CONTENT_NOT_FOR_THIS_SHAPE' | 'FULL_WIDTH_NOT_FOR_KPI' | 'DATA_VIEW_FIELDS_PER_ACCOUNT' | 'DATA_VIEW_NOT_AVAILABLE' | 'DATA_VIEW_NOT_EMPTY' | 'DATA_VIEW_NOT_OF_THE_SECTION' | 'DATA_VIEW_REQUIRED' | 'DATA_VIEW_UNKNOWN' | 'DATE_RANGE_CUSTOM_INCOMPLETE' | 'DATE_RANGE_CUSTOM_INVALID' | 'DATE_RANGE_CUSTOM_INVERTED' | 'DATE_RANGE_PRESET_UNKNOWN' | 'DATE_RANGE_X_REQUIRED' | 'DIMENSION_DUPLICATED' | 'DIMENSION_IS_A_METRIC' | 'DIMENSION_REQUIRED' | 'DIMENSION_UNKNOWN' | 'DSL_INVALID' | 'FIELD_NOT_IN_AD_TYPES' | 'FILTERS_NOT_SUPPORTED' | 'FILTER_COMBINATION_NOT_SUPPORTED' | 'FILTER_CONDITIONS_MIXED_KINDS' | 'FILTER_FIELD_NOT_A_COLUMN' | 'FILTER_FIELD_NOT_IN_DATA_VIEW' | 'FILTER_FIELD_UNKNOWN' | 'FILTER_LIKE_NEEDS_WILDCARD' | 'FILTER_OPERATOR_INVALID' | 'FILTER_TYPE_OF_FIELD_MISMATCH' | 'FILTER_TYPE_OF_FIELD_NOT_USED' | 'FILTER_TYPE_OF_FIELD_REQUIRED' | 'FILTER_VALUE_EMPTY' | 'FILTER_VALUE_NOT_ALLOWED' | 'FILTER_VALUE_NOT_NUMERIC' | 'GRAPH_EXTRA_DIMENSIONS' | 'GRAPH_TIME_DIMENSION_MIXED' | 'INTEGRATION_UNKNOWN' | 'INTENT_MISSING' | 'KPI_NEEDS_ONE_METRIC' | 'KPI_TAKES_NO_DIMENSIONS' | 'LIMIT_IGNORED_IN_TREND' | 'LIMIT_OUT_OF_RANGE' | 'METRICS_SUMMARY_TAKES_NO_DIMENSIONS' | 'METRIC_DUPLICATED' | 'METRIC_IS_A_DIMENSION' | 'METRIC_UNKNOWN' | 'METRICS_REQUIRED' | 'NAME_EMPTY' | 'NAME_NOT_PLAIN_TEXT' | 'NAME_TOO_LONG' | 'PIE_TAKES_ONE_DIMENSION' | 'PREVIOUS_PERIOD_NOT_AVAILABLE_FOR_THIS_TABLE' | 'COMPARISON_NOT_AVAILABLE_FOR_THIS_WIDGET' | 'PREVIOUS_PERIOD_NOT_FOR_THIS_SHAPE' | 'SHOW_CHANGE_NOT_FOR_THIS_SHAPE' | 'SHOW_CHANGE_NEEDS_PREVIOUS_PERIOD' | 'SETTING_DUPLICATED' | 'SETTING_NOT_FOR_DATA_VIEW' | 'SETTING_NOT_IN_WIDGET' | 'SETTING_UNKNOWN' | 'SETTING_VALUE_INVALID' | 'SORT_FIELD_NOT_SELECTED' | 'TABLE_TIME_DIMENSION_NOT_DRAWABLE' | 'TEXT_CONTENT_REQUIRED' | 'TEXT_CONTENT_TOO_LONG' | 'TEXT_NOT_A_WIDGET_TYPE' | 'TEXT_TAKES_NO_DATA' | 'TOO_MANY_DIMENSIONS' | 'TOO_MANY_METRICS' | 'TRANSLATION_FAILED' | 'TREND_ORDER_IS_THE_TIME_AXIS' | 'TREND_TAKES_NO_DIMENSIONS' | 'VISUALIZATION_NOT_AVAILABLE' | 'VISUALIZATION_NOT_OF_REQUESTED_TYPE' | 'FIELD_NOT_AVAILABLE' | 'FILTER_CONDITIONS_MIXED_LEVELS' | 'FILTER_LEVEL_MISMATCH' | 'FORMULA_TOKEN_UNKNOWN' | 'FORMULA_INVALID' | 'LANGUAGE_FILE_KEYS_IGNORED' | 'SELECTION_EMPTY' | 'FILTER_KEY_AND_FILTERS' | 'FILTER_KEY_NOT_FOR_THIS_SHAPE' | 'KEY_NOT_FOR_GENERATION' | 'COMPARE_NOT_FOR_THIS_SHAPE' | 'COMPARE_NOT_FOR_INTEGRATION' | 'COMPARE_ITEMS_CARDINALITY' | 'COMPARE_METRICS_CARDINALITY' | 'COMPARE_OVER_TIME_NOT_AVAILABLE' | 'COMPARE_METRIC_HAS_NO_BREAKDOWN' | 'COMPARE_KEY_NOT_FOR_THIS_COMPARATOR' | 'COMPARATOR_CLASS_FIXED', required: What is wrong with that field, or what is worth knowing about it. The first group is the vocabulary of the body itself; the eleven that follow it appear only in `warnings[]`, bar TOO_MANY_PROBLEMS, which closes a `problems` list that was truncated; and the rest are the codes of the widget DSL, which travel here when a composition or a widget carries a dsl that does not validate.
        - `message` string, required: Human-readable explanation. Not stable across versions.
        - `suggestions` string[]: The accepted values, when the field takes a closed list.
    - WriteDryRunData: The answer of a call sent with dry_run: true. Nothing was written, no idempotency key was consumed and no confirmation token was burnt. When valid is true, the fields of the endpoint's own preview travel alongside these two; when it is false, `message` and `problems` do instead. The HTTP status is 200 in both cases: a rehearsal that says the body is wrong is a successful rehearsal. Two refusals are NOT translated and arrive with their real status: a 429 (the budgets are spent either way) and any 5xx.
      - `dry_run` true, required: Always true in this shape.
      - `valid` boolean, required: Whether the body would be accepted.
      - `message` string: Why the body would be refused. Present only when valid is false.
      - `problems` Problem[]: Everything that is wrong with the body. Present only when valid is false.
        - `path` string, required: Dotted path of the offending field inside the request body, empty for a problem about the body as a whole.
        - `code` 'MISSING_REQUIRED_FIELD' | 'INVALID_VALUE' | 'UNKNOWN_PARAM' | 'INVALID_DATE_RANGE' | 'INTEGRATION_NOT_SUPPORTED' | 'CONNECTION_NOT_FOUND' | 'ACCOUNT_NOT_FOUND' | 'ONE_CONNECTION_PER_INTEGRATION' | 'DATE_PRESET_NOT_IN_REPORTS' | 'TEMPLATE_NOT_FOUND' | 'TEMPLATE_PARAMETERIZED' | 'ROW_RULE' | 'POSITION_CHANGED' | 'SECTION_CHANGED' | 'TOO_MANY_PROBLEMS' | 'DATA_SOURCES_PARTIALLY_BOUND' | 'WELCOME_EMAIL_FAILED' | 'REPORT_WILL_BE_SHARED_PUBLICLY' | 'MAY_BE_DELIVERED_AGAIN_TODAY' | 'SUMMARY_SECTION_SKIPPED' | 'COVER_FILE_REMOVED' | 'COVER_TYPE_SET' | 'LOGO_REMOVED' | 'READ_ONLY_FIELD_IGNORED' | 'AI_BRIEF_NOT_SAVED' | 'SPENDS_AI_CREDITS' | 'DROPS_ACCOUNT_CACHE' | 'CHART_TYPE_NOT_FOR_THIS_SHAPE' | 'CHART_TYPE_NOT_FOR_TREND' | 'CONTENT_NOT_FOR_THIS_SHAPE' | 'FULL_WIDTH_NOT_FOR_KPI' | 'DATA_VIEW_FIELDS_PER_ACCOUNT' | 'DATA_VIEW_NOT_AVAILABLE' | 'DATA_VIEW_NOT_EMPTY' | 'DATA_VIEW_NOT_OF_THE_SECTION' | 'DATA_VIEW_REQUIRED' | 'DATA_VIEW_UNKNOWN' | 'DATE_RANGE_CUSTOM_INCOMPLETE' | 'DATE_RANGE_CUSTOM_INVALID' | 'DATE_RANGE_CUSTOM_INVERTED' | 'DATE_RANGE_PRESET_UNKNOWN' | 'DATE_RANGE_X_REQUIRED' | 'DIMENSION_DUPLICATED' | 'DIMENSION_IS_A_METRIC' | 'DIMENSION_REQUIRED' | 'DIMENSION_UNKNOWN' | 'DSL_INVALID' | 'FIELD_NOT_IN_AD_TYPES' | 'FILTERS_NOT_SUPPORTED' | 'FILTER_COMBINATION_NOT_SUPPORTED' | 'FILTER_CONDITIONS_MIXED_KINDS' | 'FILTER_FIELD_NOT_A_COLUMN' | 'FILTER_FIELD_NOT_IN_DATA_VIEW' | 'FILTER_FIELD_UNKNOWN' | 'FILTER_LIKE_NEEDS_WILDCARD' | 'FILTER_OPERATOR_INVALID' | 'FILTER_TYPE_OF_FIELD_MISMATCH' | 'FILTER_TYPE_OF_FIELD_NOT_USED' | 'FILTER_TYPE_OF_FIELD_REQUIRED' | 'FILTER_VALUE_EMPTY' | 'FILTER_VALUE_NOT_ALLOWED' | 'FILTER_VALUE_NOT_NUMERIC' | 'GRAPH_EXTRA_DIMENSIONS' | 'GRAPH_TIME_DIMENSION_MIXED' | 'INTEGRATION_UNKNOWN' | 'INTENT_MISSING' | 'KPI_NEEDS_ONE_METRIC' | 'KPI_TAKES_NO_DIMENSIONS' | 'LIMIT_IGNORED_IN_TREND' | 'LIMIT_OUT_OF_RANGE' | 'METRICS_SUMMARY_TAKES_NO_DIMENSIONS' | 'METRIC_DUPLICATED' | 'METRIC_IS_A_DIMENSION' | 'METRIC_UNKNOWN' | 'METRICS_REQUIRED' | 'NAME_EMPTY' | 'NAME_NOT_PLAIN_TEXT' | 'NAME_TOO_LONG' | 'PIE_TAKES_ONE_DIMENSION' | 'PREVIOUS_PERIOD_NOT_AVAILABLE_FOR_THIS_TABLE' | 'COMPARISON_NOT_AVAILABLE_FOR_THIS_WIDGET' | 'PREVIOUS_PERIOD_NOT_FOR_THIS_SHAPE' | 'SHOW_CHANGE_NOT_FOR_THIS_SHAPE' | 'SHOW_CHANGE_NEEDS_PREVIOUS_PERIOD' | 'SETTING_DUPLICATED' | 'SETTING_NOT_FOR_DATA_VIEW' | 'SETTING_NOT_IN_WIDGET' | 'SETTING_UNKNOWN' | 'SETTING_VALUE_INVALID' | 'SORT_FIELD_NOT_SELECTED' | 'TABLE_TIME_DIMENSION_NOT_DRAWABLE' | 'TEXT_CONTENT_REQUIRED' | 'TEXT_CONTENT_TOO_LONG' | 'TEXT_NOT_A_WIDGET_TYPE' | 'TEXT_TAKES_NO_DATA' | 'TOO_MANY_DIMENSIONS' | 'TOO_MANY_METRICS' | 'TRANSLATION_FAILED' | 'TREND_ORDER_IS_THE_TIME_AXIS' | 'TREND_TAKES_NO_DIMENSIONS' | 'VISUALIZATION_NOT_AVAILABLE' | 'VISUALIZATION_NOT_OF_REQUESTED_TYPE' | 'FIELD_NOT_AVAILABLE' | 'FILTER_CONDITIONS_MIXED_LEVELS' | 'FILTER_LEVEL_MISMATCH' | 'FORMULA_TOKEN_UNKNOWN' | 'FORMULA_INVALID' | 'LANGUAGE_FILE_KEYS_IGNORED' | 'SELECTION_EMPTY' | 'FILTER_KEY_AND_FILTERS' | 'FILTER_KEY_NOT_FOR_THIS_SHAPE' | 'KEY_NOT_FOR_GENERATION' | 'COMPARE_NOT_FOR_THIS_SHAPE' | 'COMPARE_NOT_FOR_INTEGRATION' | 'COMPARE_ITEMS_CARDINALITY' | 'COMPARE_METRICS_CARDINALITY' | 'COMPARE_OVER_TIME_NOT_AVAILABLE' | 'COMPARE_METRIC_HAS_NO_BREAKDOWN' | 'COMPARE_KEY_NOT_FOR_THIS_COMPARATOR' | 'COMPARATOR_CLASS_FIXED', required: What is wrong with that field, or what is worth knowing about it. The first group is the vocabulary of the body itself; the eleven that follow it appear only in `warnings[]`, bar TOO_MANY_PROBLEMS, which closes a `problems` list that was truncated; and the rest are the codes of the widget DSL, which travel here when a composition or a widget carries a dsl that does not validate.
        - `message` string, required: Human-readable explanation. Not stable across versions.
        - `suggestions` string[]: The accepted values, when the field takes a closed list.
    - WriteConfirmationRequiredData: The answer of the first call to an endpoint that asks for a confirmation. Nothing was written. The fields of the endpoint's own preview travel alongside these three, so the caller can show what is about to happen. The token is good for one use, for this account, this endpoint and this exact body.
      - `confirmation_required` true, required: Always true in this shape.
      - `confirmation_token` string, required: Send the same body again with this token to perform the write.
      - `expires_at` string, date-time, required: When the token stops being accepted, 10 minutes after it was issued.
  - `meta` WriteMeta, required: The meta of a write answer. A replay carries two extra fields so it can be told apart from a first call and still traced back to it.
    - `request_id` string, required: Id of THIS request, including on a replay.
    - `timestamp` string, date-time, required
    - `replayed` boolean: True when this answer is the stored answer of an earlier call with the same idempotency_key and the same body. Absent on a first call.
    - `replayed_from_request_id` string, nullable: The request_id of the call that actually did the work. Present only on a replay, and null when the stored answer carried no id.

## Other responses

- `400`: The request was refused before anything was written. INVALID_REQUEST covers the framework refusals of every endpoint (the Content-Type is not application/json, the body could not be read, the body is not valid JSON). The report endpoints add their own: VALIDATION_FAILED with details.problems, UNKNOWN_PARAM with the path of the field the endpoint does not read, and the single-field refusals MISSING_REQUIRED_FIELD, INVALID_VALUE and APPEND_NOT_ALLOWED. The description of each operation lists the ones it emits. Everything else a body can get wrong arrives as an entry of details.problems rather than as the code of the envelope.
- `401`: Invalid or missing Bearer token.
- `403`: The account may not perform this write. WRITE_ACCESS_DISABLED means write access has not been enabled for the API key in the REST API tab of the app. PLAN_LIMIT_REACHED means the plan has no room left for another report or template, and is emitted only by the endpoints that create one.
- `404`: A key of the request does not name anything this account owns. NOT_FOUND covers reports, sections, widgets, schedules, portal views, brand templates, email templates and language files; TEMPLATE_NOT_FOUND covers a catalog slug, version or section position that stopped being published between the validation and the write. An entity of another account is reported the same way as one that does not exist.
- `409`: The request is well formed and the current state does not allow it. Every write can answer IDEMPOTENCY_CONFLICT (the same idempotency_key with a different body) and IDEMPOTENCY_IN_PROGRESS (an identical call is running, with a Retry-After). The endpoints that ask for a confirmation add CONFIRMATION_EXPIRED and CONFIRMATION_MISMATCH; the ones that never confirm cannot answer either. Each operation lists the domain conflicts it adds on top of those.
- `413`: The request body is over 1 MB. The cap is applied before authentication, so this answer is refused without the key being read, and it carries the usual error envelope.
- `429`: A budget was spent. RATE_LIMITED is the per-key read budget (300/minute, 5000/day) or the per-account write budget (60/minute, 1000/day). EMAIL_QUOTA_REACHED is the separate budget of 50 calls per account per day that send email, and its Retry-After points at the next UTC midnight. The Retry-After header gives the seconds until the more restrictive window resets. The X-RateLimit-* headers report the read budget, except on the 429 of a write, where they report the write budget.
- `500`: Internal server error.
- `503`: Writes are paused, or the store the write guarantees rely on is not answering. Nothing was written and the call is worth retrying later. Reads are unaffected.

---

[API](https://skmtc.dev/reportingninja/apis/reporting-ninja-api.md) · [All operations](https://skmtc.dev/reportingninja/apis/reporting-ninja-api/llms.txt) · [OpenAPI document](https://skmtc.dev/reportingninja/apis/reporting-ninja-api/revisions/13876c71be34?raw)