---
title: "List customer update attempts"
method: GET
path: "/app/{app_id}/enterprise-portal/update-attempts"
tags: ["enterprisePortal"]
---

# List customer update attempts

`GET /app/{app_id}/enterprise-portal/update-attempts`

## Request

- Base URL: `https://api.replicated.com/vendor/v3`
- URL: `https://api.replicated.com/vendor/v3/app/{app_id}/enterprise-portal/update-attempts`
- Auth: API key in header `Authorization`

Required RBAC Policy: kots/app/[:appid]/enterprise-portal/update-attempts/read

Lists update attempts for a customer, optionally filtered by service account ID.

## Path parameters

- `app_id` string, required

## Query parameters

- `customer_id` string, required
- `service_account_id` string
- `page` integer
- `page_size` integer

## Response `200`

ListUpdateAttemptsResponse is the response body for listing update attempts

- object
  - `update_attempts` UpdateAttempt[]
    - `admin_console_url` string
    - `airgap_assets_downloaded_at` string, date-time
    - `customer_id` string
    - `from_channel_id` string
    - `from_channel_sequence` integer
    - `from_release_sequence` integer
    - `from_version_label` string: Joined from kots_channel_release
    - `id` string
    - `install_option_id` string
    - `install_type` string
    - `instance_id` string: Joined from customer_install_options
    - `instance_name` string
    - `network_availability` string
    - `service_account_email_address` string: Joined from enterprise_portal_service_account
    - `service_account_id` string
    - `started_at` string, date-time
    - `status` string
    - `target_channel_id` string
    - `target_channel_sequence` integer
    - `target_release_sequence` integer
    - `target_version_label` string
    - `update_completed_at` string, date-time

## Other responses

- `400`: Returned on bad input
- `401`: Return if the caller is not authorized
- `403`: Returned if the caller does not have the needed permission
- `404`: Returned on resource not found

## Changes

- **2026-11-03** `a36c6aead22f`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/replicated/apis/vendor-api-v3-2/changes/app/:app_id/enterprise-portal/update-attempts/get.md)

---

[API](https://skmtc.dev/replicated/apis/vendor-api-v3-2.md) - [All operations](https://skmtc.dev/replicated/apis/vendor-api-v3-2/llms.txt) - [OpenAPI document](https://skmtc.dev/replicated/apis/vendor-api-v3-2/revisions/a36c6aead22f?raw)