---
title: "Encaminhar para contato"
method: POST
path: "/v2/forward-to-customer"
tags: ["conversas-v2-messages"]
---

# Encaminhar para contato

`POST /v2/forward-to-customer`

## Request

- Base URL: `https://api.tallos.com.br`
- URL: `https://api.tallos.com.br/v2/forward-to-customer`
- Auth: HTTP bearer

Encaminhar atendimento para contato.

## Request body

- ForwardToCustomerRequest
  - `customer` string, required: ID do contato para encaminhar ao fluxo.
  - `flow` string, required: ID do fluxo de destino.

## Response `200`

Encaminhado com sucesso

- object
  - `message` string: Mensagem de sucesso.

## Other responses

- `400`: Bad request
- `401`: Access Token missing or invalid
- `403`: Not authorized to access such resource
- `409`: Error to process request
- `500`: Internal Server Error

---

[API](https://skmtc.dev/rdstation/apis/rd-station-conversas-api-v2.md) - [All operations](https://skmtc.dev/rdstation/apis/rd-station-conversas-api-v2/llms.txt) - [OpenAPI document](https://skmtc.dev/rdstation/apis/rd-station-conversas-api-v2/revisions/730a895096d0?raw)