---
title: "Send a message or bug report to the RankControl team (emails support with the workspace identified; the org owner is set as reply-to). Use when an API call errors unexpectedly or data looks wrong — include the failing request, ids, and what you expected. Capped at 3/min."
method: POST
path: "/api/v1/support"
---

# Send a message or bug report to the RankControl team (emails support with the workspace identified; the org owner is set as reply-to). Use when an API call errors unexpectedly or data looks wrong — include the failing request, ids, and what you expected. Capped at 3/min.

`POST /api/v1/support`

## Request

- Base URL: `https://api.rctrl.com`
- URL: `https://api.rctrl.com/api/v1/support`
- Auth: HTTP bearer

Requires the `write:content` scope.

## Request body

- object
  - `subject` string, required: A one-line summary
  - `message` string, required: Details: what happened, errors, ids, steps to reproduce
  - `pageUrl` string: Related dashboard or API URL

## Response `200`

Success; the payload is wrapped in a data envelope

- object
  - `data` unknown

## Other responses

- `400`: Bad input
- `401`: Missing or invalid API key
- `403`: API key lacks the required scope
- `404`: Not found in this workspace
- `429`: Rate limited; the body includes a retryAfterMs hint

---

[API](https://skmtc.dev/rctrl/apis/rankcontrol-api.md) · [All operations](https://skmtc.dev/rctrl/apis/rankcontrol-api/llms.txt) · [OpenAPI document](https://skmtc.dev/rctrl/apis/rankcontrol-api/revisions/98ecd236394a?raw)