---
title: "Operations analytics: fulfillment lead time, order throughput, CX response time"
method: GET
path: "/admin/analytics/operations"
tags: ["Admin"]
---

# Operations analytics: fulfillment lead time, order throughput, CX response time

`GET /admin/analytics/operations`

## Request

- Base URL: `https://api.presscart.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.presscart.com/admin/analytics/operations`
- Auth: HTTP bearer

Fulfillment lead time (order occurred → article published) and order-processing throughput, bucketed by granularity over the given date range (primary DB, always resolves). CX response time is included for shape parity but is always reported unavailable — no upstream system currently exposes it.

## Query parameters

- `from` string, required
- `to` string, required
- `granularity` 'day' | 'week' | 'month', required

## Response `200`

Operations analytics payload retrieved

- object
  - `generated_at` string, required
  - `granularity` 'day' | 'week' | 'month', required
  - `summary` object, required
    - `avg_fulfillment_lead_time_hours` number, nullable, required
    - `articles_published` number, required
    - `orders_created` number, required
    - `orders_processed` number, required
  - `fulfillment_lead_time_trend` object[], required
    - `date` string, required
    - `avg_lead_time_hours` number, nullable, required
    - `articles_published` number, required
  - `order_throughput_trend` object[], required
    - `date` string, required
    - `orders_created` number, required
    - `orders_processed` number, required
  - `cx_response_time` object, required
    - `available` boolean, required
    - `message` string, nullable, required
    - `avg_response_time_minutes` number, nullable, required

## Other responses

- `400`: Invalid query parameters (e.g. from after to)

---

[API](https://skmtc.dev/presscart/apis/presscart-prod-api.md) · [All operations](https://skmtc.dev/presscart/apis/presscart-prod-api/llms.txt) · [OpenAPI document](https://skmtc.dev/presscart/apis/presscart-prod-api/revisions/2154581d845e?raw)