---
title: "profile_comment.failed_waiting_for_retry"
method: POST
path: "profile_comment.failed_waiting_for_retry"
---

# profile_comment.failed_waiting_for_retry

`POST profile_comment.failed_waiting_for_retry` (webhook)

An outgoing profile-comment reply failed and will be retried.

## Payload

- WebhookEventProfileComment: Envelope shared by every webhook delivery.
  - `id` string, required: Delivery ID, prefixed with whevt_. Matches the X-Postproxy-Delivery header.
  - `object` 'event', required: Always "event".
  - `type` string, required: Event type (e.g. platform_post.published). Matches the X-Postproxy-Event header.
  - `created_at` string, required: ISO 8601 timestamp of when the event was generated.
  - `data` object, required: Container for the event-specific resource.
    - `object` object: Profile comment payload shape - a profile-scoped comment such as a Google Business review, a Facebook Page recommendation, or a published reply.
      - `id` string: Profile comment ID.
      - `profile_id` string: Profile that owns the comment.
      - `platform` string: Network name (currently google_business).
      - `placement_id` string: Location path (e.g. accounts/X/locations/Y).
      - `external_id` string, nullable: Platform's native resource ID.
      - `parent_external_id` string, nullable: Parent review external ID (null for top-level reviews).
      - `body` string: Comment/review text.
      - `status` 'synced' | 'published' | 'pending' | 'failed' | 'failed_waiting_for_retry' | 'deleted'
      - `error` string, nullable: Error summary (null on success).
      - `error_details` PlatformErrorDetails, nullable: Structured platform error (omitted when no platform error info is available).
        - `platform_error_code` string, nullable: Error code returned by the platform API
        - `platform_error_subcode` string, nullable: Error subcode returned by the platform API
        - `platform_error_message` string, nullable: Error message returned by the platform API
        - `postproxy_note` string, nullable: Additional context from Postproxy about the error
      - `author_username` string, nullable: Reviewer display name (null for your own replies).
      - `author_avatar_url` string, nullable: Reviewer avatar URL.
      - `platform_data` object, nullable: Platform-specific metadata (e.g. star_rating).
      - `posted_at` string, nullable: ISO 8601 time when posted on the platform.
      - `created_at` string: ISO 8601 creation time.

## Acknowledgement `200`

Acknowledged

---

[API](https://skmtc.dev/postproxy/apis/postproxy-social-media-api.md) - [All operations](https://skmtc.dev/postproxy/apis/postproxy-social-media-api/llms.txt) - [OpenAPI document](https://skmtc.dev/postproxy/apis/postproxy-social-media-api/revisions/d54482ac4ce7?raw)
