---
title: "Create Ticket Endpoint"
method: POST
path: "/api/cs/tickets"
tags: ["customer-service"]
---

# Create Ticket Endpoint

`POST /api/cs/tickets`

## Request

- Base URL: `https://api.pointifytravels.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.pointifytravels.com/api/cs/tickets`
- Auth: none declared

Create a support ticket directly (not through AI chat).

## Request body

- CreateTicketRequest
  - `subject` string, required
  - `description` string, required
  - `priority` string
  - `category` string
  - `conversation_id` string, nullable

## Response `200`

Successful Response

- unknown

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/pointifytravels/apis/pointify-deal-engine.md) · [All operations](https://skmtc.dev/pointifytravels/apis/pointify-deal-engine/llms.txt) · [OpenAPI document](https://skmtc.dev/pointifytravels/apis/pointify-deal-engine/revisions/4350142a4216?raw)