---
title: "Resolve Endpoint"
method: POST
path: "/api/cs/conversations/{conversation_id}/resolve"
tags: ["customer-service"]
---

# Resolve Endpoint

`POST /api/cs/conversations/{conversation_id}/resolve`

## Request

- Base URL: `https://api.pointifytravels.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.pointifytravels.com/api/cs/conversations/{conversation_id}/resolve`
- Auth: none declared

Resolve a conversation and optionally submit a satisfaction rating.

## Path parameters

- `conversation_id` string, required

## Request body

- ResolveRequest
  - `rating` integer, nullable
  - `feedback` string, nullable

## Response `200`

Successful Response

- unknown

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/pointifytravels/apis/pointify-deal-engine.md) · [All operations](https://skmtc.dev/pointifytravels/apis/pointify-deal-engine/llms.txt) · [OpenAPI document](https://skmtc.dev/pointifytravels/apis/pointify-deal-engine/revisions/4350142a4216?raw)