---
title: "Get calendar occurrences"
method: GET
path: "/api/v1/campaigns/calendar-occurrences/{id}"
tags: ["campaigns"]
---

# Get calendar occurrences

`GET /api/v1/campaigns/calendar-occurrences/{id}`

## Request

- Base URL: `https://point11.ai`
- URL: `https://point11.ai/api/v1/campaigns/calendar-occurrences/{id}`
- Auth: one of:
  - HTTP bearer
  - OAuth 2 (authorization code, authorization URL `https://auth.point11.ai/oauth2/authorize`, token URL `https://auth.point11.ai/oauth2/token`)

Get one scheduled customer interaction: its schedule, revision, execution facts and whether it may be moved, cancelled or restored. Pass `revision` as `expectedRevision` when changing it. `id` is the occurrence id; `campaignId` and `campaignType` name its campaign. An occurrence of a campaign the Campaigns list does not hold is not found.

## Path parameters

- `id` string, required: The occurrence id.

## Query parameters

- `campaignId` string, uuid, required
- `campaignType` 'discovery' | 'research' | 'experience', required

## Headers

- `Point11-Organization` string, uuid

## Response `200`

Success.

- CampaignsCalendarOccurrencesGetResponse
  - `occurrence` object, required
    - `campaignType` 'discovery' | 'research' | 'experience', required
    - `campaignId` string, required
    - `occurrenceId` string, required
    - `lifecycle` 'scheduled' | 'committed' | 'running' | 'finished' | 'cancelled' | 'unknown', required
    - `waitingReason` string, nullable: Why scheduled work is not admitted yet, when known.
    - `scheduledAt` string, nullable, required
    - `admittedAt` string, nullable, required
    - `startedAt` string, nullable, required
    - `finishedAt` string, nullable, required
    - `executionId` string, nullable, required
    - `outcome` 'running' | 'succeeded' | 'failed' | 'cancelled' | 'partial', nullable, required
    - `rerun` true: Present on an edit's rerun: a customer whose edit gave it a new version, rerun once on it as its run of the campaign's current period. It is its own entry and never moves.
    - `inClosedHour` true: Present on a scheduled interaction a person or an order placed in an hour the calendar rules now close. It stays where it was placed.
    - `missed` true: Present on an interaction whose period (its month, or a Research interview's quota period) closed with no run admitting it. Its lifecycle stays `scheduled`, it stays on its day, and it no longer moves.
    - `movedFrom` object: Present when the plan moved the interaction since placing it; absent when a person placed it.
      - `at` string, required: Where the plan first placed the interaction.
      - `reason` 'catch_up' | 'rules_save', required: Why the plan moved it: `catch_up`, its slot passed unrun; `rules_save`, the calendar rules changed.
    - `capabilities` object, required
      - `move` boolean, required
      - `cancel` boolean, required
      - `restore` boolean, required
      - `reasonCode` string, nullable, required
      - `reason` string, nullable, required
      - `moveMonth` string: `YYYY-MM`: the UTC month a move must stay inside, where one bounds it.
      - `moveBounds` object: `[from, to)`: the instants a move must land between, beside `moveMonth`, where the interaction has a schedule to move. A move outside them is refused.
        - `from` string, required
        - `to` string, required
    - `revision` string, required: Pass as `expectedRevision` to change this occurrence.
    - `schedule` object, nullable, required: Null for execution history.
      - `targetAt` string, required
      - `timeZone` string, required
      - `cancelled` boolean, required
    - `title` string, required
    - `campaignPaused` boolean, required
    - `customerLinkage` object, required
      - `kind` 'customer', required
      - `customerId` string, required
      - `membershipId` string, required

## Other responses

- `400`: The input, query, or Idempotency-Key is invalid.
- `401`: The bearer is missing, expired, or not accepted.
- `403`: The credential lacks the operation's scope or role, or the operation needs a different door.
- `404`: The resource or organization does not exist for this caller.
- `405`: This path takes another HTTP method, named in `Allow`.
- `409`: The request conflicts with current state or with prior use of its Idempotency-Key.
- `413`: The request, or the answer it asks for, is too large; narrow it.
- `429`: The credential's rate budget is spent; retry after `Retry-After` seconds.
- `500`: An unexpected server failure; retry later. Only `request_id` identifies it.
- `503`: A dependency is temporarily unavailable; retry after `Retry-After` seconds.
- `default`: Another status a product answers for its own refusal (for example `415` for an unsupported attachment); branch on `code`.

## Changes

- **2026-10-20** `5241805fe425`: 1 info
  - added the optional property `occurrence/capabilities/moveBounds` to the response with the `200` status

[Operation history](https://skmtc.dev/point11/apis/point11-api/changes/api/v1/campaigns/calendar-occurrences/:id/get.md)

---

[API](https://skmtc.dev/point11/apis/point11-api.md) · [All operations](https://skmtc.dev/point11/apis/point11-api/llms.txt) · [OpenAPI document](https://skmtc.dev/point11/apis/point11-api/revisions/5241805fe425?raw)