---
title: "Create customer edit reviews (v5)"
method: POST
path: "/api/v1/business/customer-edit-reviews/create-v5"
tags: ["business"]
---

# Create customer edit reviews (v5)

`POST /api/v1/business/customer-edit-reviews/create-v5`

## Request

- Base URL: `https://point11.ai`
- URL: `https://point11.ai/api/v1/business/customer-edit-reviews/create-v5`
- Auth: OAuth 2 (authorization code, authorization URL `https://auth.point11.ai/oauth2/authorize`, token URL `https://auth.point11.ai/oauth2/token`)

Start a review of a bulk edit conversation over any number of selected customers: pass the customers, the conversation so far (ending with the member's message), every field it describes with a summary (by the customer model's own key, as business_customers_get_v4's attributes name them, every one but name, and the labels as labels), the files attached to it (business profile attachments, by id) and optionally a brief, the decided reading of the conversation, which the review applies as decided; the selection, in its order, is split into batches of up to 20 customers, each rewritten by its own call, after the same acceptable-use screen. Returns the run, how many customers it reviews and how many batches; follow it with business_customer_edit_reviews_get_v2, which shows each batch's customers as it lands. A batch that fails leaves its customers without a proposal (review them again); the run fails only when no batch was accepted. Writes no customer; pass the runId to business_customer_edit_reviews_apply_v4, up to 20 customers per call.

## Headers

- `Point11-Organization` string, uuid
- `Idempotency-Key` string, uuid, required

## Request body

- BusinessCustomerEditReviewsCreateV5Request
  - `customerIds` string[], required: The selected customers' ids, any number, each once
  - `messages` object[], required
    - `role` 'member' | 'assistant', required
    - `text` string, required
  - `readings` object[], required
    - `field` 'gender' | 'age' | 'language' | 'location' | 'market' | 'areaType' | 'education' | 'lifeStage' | 'household' | 'householdIncome' | 'jobTitle' | 'occupation' | 'seniority' | 'employer' | 'yearsInRole' | 'companySize' | 'annualRevenue' | 'audience' | 'product' | 'channel' | 'buyerRole' | 'stakeholders' | 'intentStage' | 'budget' | 'constraints' | 'job' | 'situation' | 'triggerType' | 'trigger' | 'functionalNeed' | 'emotionalNeed' | 'socialNeed' | 'desiredOutcome' | 'labels', required
    - `summary` string, required
  - `attachmentIds` string[]
  - `brief` string: The decided reading of the conversation, in plain words, which the review applies as decided: which customers change and how, the shares across the whole selection, what follows from a change, and how each open choice was settled with the member. Readings still name the fields to change, and messages hold the member's own words

## Response `202`

Accepted: the durable run started. Follow it with `GET /api/v1/platform/runs-v2/{id}`.

- BusinessCustomerEditReviewsCreateV5Response
  - `runId` string, uuid, required: The review run; follow it with business_customer_edit_reviews_get_v2
  - `customerCount` integer, required: The customers the review rewrites
  - `batchCount` integer, required: The writer calls it makes: one per batch of up to 20 customers, in the order selected

## Other responses

- `400`: The input, query, or Idempotency-Key is invalid.
- `401`: The bearer is missing, expired, or not accepted.
- `402`: Billing refused the write: the code names the reason and `details.reason` carries it.
- `403`: The credential lacks the operation's scope or role, or the operation needs a different door.
- `404`: The resource or organization does not exist for this caller.
- `405`: This path takes another HTTP method, named in `Allow`.
- `409`: The request conflicts with current state or with prior use of its Idempotency-Key.
- `413`: The request, or the answer it asks for, is too large; narrow it.
- `429`: The credential's rate budget is spent; retry after `Retry-After` seconds.
- `500`: An unexpected server failure; retry later. Only `request_id` identifies it.
- `503`: A dependency is temporarily unavailable; retry after `Retry-After` seconds.
- `default`: Another status a product answers for its own refusal (for example `415` for an unsupported attachment); branch on `code`.

---

[API](https://skmtc.dev/point11/apis/point11-api.md) · [All operations](https://skmtc.dev/point11/apis/point11-api/llms.txt) · [OpenAPI document](https://skmtc.dev/point11/apis/point11-api/revisions/36a84c7aca11?raw)