---
title: "List customer conversations"
method: GET
path: "/api/v1/business/customer-conversations"
tags: ["business"]
---

# List customer conversations

`GET /api/v1/business/customer-conversations`

## Request

- Base URL: `https://point11.ai`
- URL: `https://point11.ai/api/v1/business/customer-conversations`
- Auth: one of:
  - HTTP bearer
  - OAuth 2 (authorization code, authorization URL `https://auth.point11.ai/oauth2/authorize`, token URL `https://auth.point11.ai/oauth2/token`)

List one customer's Discovery AI conversations, newest first: each one's campaign, AI engine, and when it ran. Read one with business_customer_conversations_get_v2. The customer's Experience journeys are experience_customer_journeys_list_v2; their Research interviews are research_conversations_list_v2 with a customer segment.

## Query parameters

- `customerId` string, uuid, required
- `limit` 25: Conversations come in pages of 25
- `cursor` string: Opaque cursor returned as nextCursor by the previous page

## Headers

- `Point11-Organization` string, uuid

## Response `200`

Success.

- BusinessCustomerConversationsListResponse
  - `data` object[], required
    - `id` string, uuid, required
    - `campaignId` string, uuid, required
    - `campaignName` string, required
    - `engine` string, required
    - `engineId` string, required
    - `occurredAt` string, date-time, required
  - `nextCursor` string, nullable, required
  - `totalCount` integer, required

## Other responses

- `400`: The input, query, or Idempotency-Key is invalid.
- `401`: The bearer is missing, expired, or not accepted.
- `403`: The credential lacks the operation's scope or role, or the operation needs a different door.
- `404`: The resource or organization does not exist for this caller.
- `405`: This path takes another HTTP method, named in `Allow`.
- `409`: The request conflicts with current state or with prior use of its Idempotency-Key.
- `413`: The request, or the answer it asks for, is too large; narrow it.
- `429`: The credential's rate budget is spent; retry after `Retry-After` seconds.
- `500`: An unexpected server failure; retry later. Only `request_id` identifies it.
- `503`: A dependency is temporarily unavailable; retry after `Retry-After` seconds.
- `default`: Another status a product answers for its own refusal (for example `415` for an unsupported attachment); branch on `code`.

---

[API](https://skmtc.dev/point11/apis/point11-api.md) · [All operations](https://skmtc.dev/point11/apis/point11-api/llms.txt) · [OpenAPI document](https://skmtc.dev/point11/apis/point11-api/revisions/36a84c7aca11?raw)