---
title: "List crm contacts"
method: GET
path: "/api/v1/business/crm-contacts"
tags: ["business"]
---

# List crm contacts

`GET /api/v1/business/crm-contacts`

## Request

- Base URL: `https://point11.ai`
- URL: `https://point11.ai/api/v1/business/crm-contacts`
- Auth: one of:
  - HTTP bearer
  - OAuth 2 (authorization code, authorization URL `https://auth.point11.ai/oauth2/authorize`, token URL `https://auth.point11.ai/oauth2/token`)

List the CRM contacts the organization follows as named customers, newest first, filtered by status or a name search: each one's CRM identity, customer, state, last update, and what a member may do next. Page with nextCursor.

## Query parameters

- `limit` integer: Number of contacts to return (1–1000)
- `cursor` string: Opaque cursor returned as nextCursor by the previous page
- `status` 'following' | 'paused' | 'unavailable' | 'retired'
- `q` string

## Headers

- `Point11-Organization` string, uuid

## Response `200`

Success.

- BusinessCrmContactsListResponse
  - `data` object[], required
    - `bindingId` string, uuid, required
    - `customerKey` string, nullable, required
    - `name` string, required
    - `recordId` string, required
    - `provider` 'hubspot' | 'salesforce', required
    - `objectType` 'contacts' | 'leads', required
    - `status` 'following' | 'paused' | 'unavailable' | 'retired', required
    - `statusDetail` object, required
      - `unavailableReason` 'access_lost' | 'connection_changed', nullable, required
      - `erasureReason` 'member_forget' | 'provider_deleted' | 'provider_merged' | 'provider_converted' | 'organization_purge', nullable, required
    - `sync` object, required
      - `dirty` boolean, required
      - `dirtySince` string, date-time, nullable, required
      - `lastCheckedAt` string, date-time, nullable, required
    - `latestRefresh` object, nullable, required
      - `outcome` 'pending' | 'published' | 'unavailable' | 'conflict' | 'failed' | 'refused' | 'superseded', required
      - `mode` 'identity' | 'full' | 'delta', nullable, required
      - `modeReason` 'follow' | 'rebuild' | 'no_base' | 'contract_changed' | 'transcript_source_changed' | 'base_unverifiable' | 'evidence_retracted' | 'delta', nullable, required
      - `settledAt` string, date-time, nullable, required
      - `failureCode` string, nullable, required
    - `waitingReason` string, nullable, required
    - `version` integer, required
    - `evidenceCount` integer, required
    - `pinReviewCount` integer, required
    - `erasureDueAt` string, date-time, nullable, required
    - `restorable` boolean, required
    - `mergedIntoBindingId` string, nullable, required
    - `mergedInto` object, nullable, required
      - `name` string, required
      - `customerKey` string, nullable, required
    - `failureCode` string, nullable, required
    - `source` object, nullable, required
      - `id` string, required
      - `label` string, nullable, required
      - `scopeKind` 'records' | 'all' | 'list' | 'list_view' | 'owner', required
    - `summaryMarkdown` string, nullable, required
    - `sourceUrl` string, nullable, required
  - `nextCursor` string, nullable, required
  - `total` integer, required
  - `followed` object, required
    - `count` integer, required
    - `limit` integer, required

## Other responses

- `400`: The input, query, or Idempotency-Key is invalid.
- `401`: The bearer is missing, expired, or not accepted.
- `403`: The credential lacks the operation's scope or role, or the operation needs a different door.
- `404`: The resource or organization does not exist for this caller.
- `405`: This path takes another HTTP method, named in `Allow`.
- `409`: The request conflicts with current state or with prior use of its Idempotency-Key.
- `413`: The request, or the answer it asks for, is too large; narrow it.
- `429`: The credential's rate budget is spent; retry after `Retry-After` seconds.
- `500`: An unexpected server failure; retry later. Only `request_id` identifies it.
- `503`: A dependency is temporarily unavailable; retry after `Retry-After` seconds.
- `default`: Another status a product answers for its own refusal (for example `415` for an unsupported attachment); branch on `code`.

---

[API](https://skmtc.dev/point11/apis/point11-api.md) · [All operations](https://skmtc.dev/point11/apis/point11-api/llms.txt) · [OpenAPI document](https://skmtc.dev/point11/apis/point11-api/revisions/36a84c7aca11?raw)