---
title: "Get agent analytics"
method: GET
path: "/api/v1/agents/agent-analytics/{id}"
tags: ["agents"]
---

# Get agent analytics

`GET /api/v1/agents/agent-analytics/{id}`

## Request

- Base URL: `https://point11.ai`
- URL: `https://point11.ai/api/v1/agents/agent-analytics/{id}`
- Auth: one of:
  - HTTP bearer
  - OAuth 2 (authorization code, authorization URL `https://auth.point11.ai/oauth2/authorize`, token URL `https://auth.point11.ai/oauth2/token`)

Get one agent's conversation (Chat) or session (Voice) analytics over a 7d, 30d, or 90d window by agent id and agentType.

## Path parameters

- `id` string, uuid, required

## Query parameters

- `agentType` 'chat' | 'voice', required
- `range` '7d' | '30d' | '90d'

## Headers

- `Point11-Organization` string, uuid

## Response `200`

Success.

- AgentsAgentAnalyticsGetResponse
  - `agentType` 'chat' | 'voice', required
  - `range` '7d' | '30d' | '90d', required
  - `rangeStart` string, required
  - `rangeEnd` string, required
  - `agentId` string, required
  - `agentSlug` string, required
  - `agentName` string, required
  - `chat` object: Present when agentType is chat.
    - `volume` object, required
      - `totalConversations` number, required
      - `totalMessages` number, required
      - `daily` object[], required
        - `date` string, required
        - `conversations` number, required
        - `messages` number, required
    - `engagement` object, required
      - `avgMessagesPerConversation` number, required
      - `avgConversationDurationSeconds` number, nullable, required
    - `topTools` object[], required
      - `toolName` string, required
      - `callCount` number, required
      - `conversationShare` number, required
    - `abandonment` object, required
      - `abandonedCount` number, required
      - `abandonmentRate` number, required
    - `latency` object, required
      - `p50Ms` number, nullable, required
      - `p95Ms` number, nullable, required
      - `approximationNote` string, required
  - `voice` object: Present when agentType is voice.
    - `volume` object, required
      - `totalSessions` number, required
      - `completedSessions` number, required
      - `daily` object[], required
        - `date` string, required
        - `sessions` number, required
        - `completed` number, required
        - `successful` number, required
        - `failed` number, required
        - `unknown` number, required
        - `durationSeconds` number, required
    - `engagement` object, required
      - `avgSessionDurationSeconds` number, nullable, required
    - `outcome` object, required
      - `successfulCount` number, required
      - `failedCount` number, required
      - `unknownCount` number, required
      - `incompleteCount` number, required
      - `successRate` number, nullable, required

## Other responses

- `400`: The input, query, or Idempotency-Key is invalid.
- `401`: The bearer is missing, expired, or not accepted.
- `403`: The credential lacks the operation's scope or role, or the operation needs a different door.
- `404`: The resource or organization does not exist for this caller.
- `405`: This path takes another HTTP method, named in `Allow`.
- `409`: The request conflicts with current state or with prior use of its Idempotency-Key.
- `413`: The request, or the answer it asks for, is too large; narrow it.
- `429`: The credential's rate budget is spent; retry after `Retry-After` seconds.
- `500`: An unexpected server failure; retry later. Only `request_id` identifies it.
- `503`: A dependency is temporarily unavailable; retry after `Retry-After` seconds.
- `default`: Another status a product answers for its own refusal (for example `415` for an unsupported attachment); branch on `code`.

---

[API](https://skmtc.dev/point11/apis/point11-api.md) · [All operations](https://skmtc.dev/point11/apis/point11-api/llms.txt) · [OpenAPI document](https://skmtc.dev/point11/apis/point11-api/revisions/36a84c7aca11?raw)