---
title: "Retrieve Identity data"
method: POST
path: "/processor/identity/get"
tags: ["plaid"]
---

# Retrieve Identity data

`POST /processor/identity/get`

The `/processor/identity/get` endpoint allows you to retrieve various account holder information on file with the financial institution, including names, emails, phone numbers, and addresses.

## Request body

- ProcessorIdentityGetRequest — ProcessorIdentityGetRequest defines the request schema for `/processor/identity/get`
  - `client_id` string — Your Plaid API `client_id`. The `client_id` is required and may be provided either in the `PLAID-CLIENT-ID` header or as part of a request body.
  - `secret` string — Your Plaid API `secret`. The `secret` is required and may be provided either in the `PLAID-SECRET` header or as part of a request body.
  - `processor_token` string, required — The processor token obtained from the Plaid integration partner. Processor tokens are in the format: `processor-<environment>-<identifier>`

## Response `200`

OK

- ProcessorIdentityGetResponse — ProcessorIdentityGetResponse defines the response schema for `/processor/identity/get`
  - `account` AccountIdentity, required — A single account at a financial institution.
    - `account_id` string, required — Plaid’s unique identifier for the account. This value will not change unless Plaid can't reconcile the account with the data returned by the financial institution. This may occur, for example, when the name of the account changes. If this happens a new `account_id` will be assigned to the account. The `account_id` can also change if the `access_token` is deleted and the same credentials that were used to generate that `access_token` are used to generate a new `access_token` on a later date. In that case, the new `account_id` will be different from the old `account_id`. If an account with a specific `account_id` disappears instead of changing, the account is likely closed. Closed accounts are not returned by the Plaid API. Like all Plaid identifiers, the `account_id` is case sensitive.
    - `balances` AccountBalance, required — A set of fields describing the balance for an account. Balance information may be cached unless the balance object was returned by `/accounts/balance/get`.
      - `available` number, double, nullable, required — The amount of funds available to be withdrawn from the account, as determined by the financial institution. For `credit`-type accounts, the `available` balance typically equals the `limit` less the `current` balance, less any pending outflows plus any pending inflows. For `depository`-type accounts, the `available` balance typically equals the `current` balance less any pending outflows plus any pending inflows. For `depository`-type accounts, the `available` balance does not include the overdraft limit. For `investment`-type accounts (or `brokerage`-type accounts for API versions 2018-05-22 and earlier), the `available` balance is the total cash available to withdraw as presented by the institution. Note that not all institutions calculate the `available` balance. In the event that `available` balance is unavailable, Plaid will return an `available` balance value of `null`. Available balance may be cached and is not guaranteed to be up-to-date in realtime unless the value was returned by `/accounts/balance/get`. If `current` is `null` this field is guaranteed not to be `null`.
      - `current` number, double, nullable, required — The total amount of funds in or owed by the account. For `credit`-type accounts, a positive balance indicates the amount owed; a negative amount indicates the lender owing the account holder. For `loan`-type accounts, the current balance is the principal remaining on the loan, except in the case of student loan accounts at Sallie Mae (`ins_116944`). For Sallie Mae student loans, the account's balance includes both principal and any outstanding interest. Similar to `credit`-type accounts, a positive balance is typically expected, while a negative amount indicates the lender owing the account holder. For `investment`-type accounts (or `brokerage`-type accounts for API versions 2018-05-22 and earlier), the current balance is the total value of assets as presented by the institution. Note that balance information may be cached unless the value was returned by `/accounts/balance/get`; if the Item is enabled for Transactions, the balance will be at least as recent as the most recent Transaction update. If you require realtime balance information, use the `available` balance as provided by `/accounts/balance/get`. When returned by `/accounts/balance/get`, this field may be `null`. When this happens, `available` is guaranteed not to be `null`.
      - `limit` number, double, nullable, required — For `credit`-type accounts, this represents the credit limit. For `depository`-type accounts, this represents the pre-arranged overdraft limit, which is common for current (checking) accounts in Europe. In North America, this field is typically only available for `credit`-type accounts.
      - `iso_currency_code` string, nullable, required — The ISO-4217 currency code of the balance. Always null if `unofficial_currency_code` is non-null.
      - `unofficial_currency_code` string, nullable, required — The unofficial currency code associated with the balance. Always null if `iso_currency_code` is non-null. Unofficial currency codes are used for currencies that do not have official ISO currency codes, such as cryptocurrencies and the currencies of certain countries. See the [currency code schema](https://plaid.com/docs/api/accounts#currency-code-schema) for a full listing of supported `unofficial_currency_code`s.
      - `last_updated_datetime` string, date-time, nullable — Timestamp in [ISO 8601](https://en.wikipedia.org/wiki/ISO_8601) format (`YYYY-MM-DDTHH:mm:ssZ`) indicating the last time the balance was updated. This field is returned only when the institution is `ins_128026` (Capital One).
    - `mask` string, nullable, required — The last 2-4 alphanumeric characters of either the account’s displayed mask or the account’s official account number. Note that the mask may be non-unique between an Item’s accounts.
    - `name` string, required — The name of the account, either assigned by the user or by the financial institution itself
    - `official_name` string, nullable, required — The official name of the account as given by the financial institution
    - `type` 'investment' | 'credit' | 'depository' | 'loan' | 'brokerage' | 'other', required — `investment:` Investment account. In API versions 2018-05-22 and earlier, this type is called `brokerage` instead. `credit:` Credit card `depository:` Depository account `loan:` Loan account `other:` Non-specified account type See the [Account type schema](https://plaid.com/docs/api/accounts#account-type-schema) for a full listing of account types and corresponding subtypes.
    - `subtype` '401a' | '401k' | '403B' | '457b' | '529' | 'auto' | 'brokerage' | 'business' | 'cash isa' | 'cash management' | 'cd' | 'checking' | 'commercial' | 'construction' | 'consumer' | 'credit card' | 'crypto exchange' | 'ebt' | 'education savings account' | 'fixed annuity' | 'gic' | 'health reimbursement arrangement' | 'home equity' | 'hsa' | 'isa' | 'ira' | 'keogh' | 'lif' | 'life insurance' | 'line of credit' | 'lira' | 'loan' | 'lrif' | 'lrsp' | 'money market' | 'mortgage' | 'mutual fund' | 'non-custodial wallet' | 'non-taxable brokerage account' | 'other' | 'other insurance' | 'other annuity' | 'overdraft' | 'paypal' | 'payroll' | 'pension' | 'prepaid' | 'prif' | 'profit sharing plan' | 'rdsp' | 'resp' | 'retirement' | 'rlif' | 'roth' | 'roth 401k' | 'rrif' | 'rrsp' | 'sarsep' | 'savings' | 'sep ira' | 'simple ira' | 'sipp' | 'stock plan' | 'student' | 'thrift savings plan' | 'tfsa' | 'trust' | 'ugma' | 'utma' | 'variable annuity', nullable, required — See the [Account type schema](https://plaid.com/docs/api/accounts/#account-type-schema) for a full listing of account types and corresponding subtypes.
    - `verification_status` 'automatically_verified' | 'pending_automatic_verification' | 'pending_manual_verification' | 'unsent' | 'manually_verified' | 'verification_expired' | 'verification_failed' | 'database_matched' | 'database_insights_pass' | 'database_insights_pass_with_caution' | 'database_insights_fail' — The current verification status of an Auth Item initiated through micro-deposits or database verification. Returned for Auth Items only. `pending_automatic_verification`: The Item is pending automatic verification `pending_manual_verification`: The Item is pending manual micro-deposit verification. Items remain in this state until the user successfully verifies the micro-deposit. `automatically_verified`: The Item has successfully been automatically verified `manually_verified`: The Item has successfully been manually verified `verification_expired`: Plaid was unable to automatically verify the deposit within 7 calendar days and will no longer attempt to validate the Item. Users may retry by submitting their information again through Link. `verification_failed`: The Item failed manual micro-deposit verification because the user exhausted all 3 verification attempts. Users may retry by submitting their information again through Link. `unsent`: The Item is pending micro-deposit verification, but Plaid has not yet sent the micro-deposit. `database_matched`: The Item has successfully been verified using Plaid's data sources. Only returned for Auth Items created via Database Match. `database_insights_pass`: The Item's numbers have been verified using Plaid's data sources: the routing and account number match a routing and account number of an account recognized on the Plaid network, and the account is not known by Plaid to be frozen or closed. Only returned for Auth Items created via Database Auth. `database_insights_pass_with_caution`:The Item's numbers have been verified using Plaid's data sources and have some signal for being valid: the routing and account number were not recognized on the Plaid network, but the routing number is valid and the account number is a potential valid account number for that routing number. Only returned for Auth Items created via Database Auth. `database_insights_fail`: The Item's numbers have been verified using Plaid's data sources and have signal for being invalid and/or have no signal for being valid. Typically this indicates that the routing number is invalid, the account number does not match the account number format associated with the routing number, or the account has been reported as closed or frozen. Only returned for Auth Items created via Database Auth.
    - `verification_name` string — The account holder name that was used for micro-deposit and/or database verification. Only returned for Auth Items created via micro-deposit or database verification. This name was manually-entered by the user during Link, unless it was otherwise provided via the `user.legal_name` request field in `/link/token/create` for the Link session that created the Item.
    - `verification_insights` AccountVerificationInsights — Insights from performing database verification for the account. Only returned for Auth Items using Database Auth.
      - `name_match_score` integer, nullable — Indicates the score of the name match between the given name provided during database verification (available in the [`verification_name`](https://plaid.com/docs/api/products/auth/#auth-get-response-accounts-verification-name) field) and matched Plaid network accounts. If defined, will be a value between 0 and 100. Will be undefined if name matching was not enabled for the database verification session or if there were no eligible Plaid network matches to compare the given name with.
      - `network_status` AccountVerificationInsightsNetworkStatus, required — Status information about the account and routing number in the Plaid network.
        - `has_numbers_match` boolean, required — Indicates whether we found at least one matching account for the ACH account and routing number.
        - `is_numbers_match_verified` boolean, required — Indicates if at least one matching account for the ACH account and routing number is already verified.
      - `previous_returns` AccountVerificationInsightsPreviousReturns — Information about known ACH returns for the account and routing number.
        - `has_previous_administrative_return` boolean, required — Indicates whether Plaid's data sources include a known administrative ACH return for account and routing number.
      - `account_number_format` 'valid' | 'invalid' | 'unknown', required — Indicator of account number format validity for institution. `valid`: indicates that the account number has a correct format for the institution. `invalid`: indicates that the account number has an incorrect format for the institution. `unknown`: indicates that there was not enough information to determine whether the format is correct for the institution.
    - `persistent_account_id` string — A unique and persistent identifier for accounts that can be used to trace multiple instances of the same account across different Items for depository accounts. This field is currently supported only for Items at institutions that use Tokenized Account Numbers (i.e., Chase and PNC, and in May 2025 US Bank). Because these accounts have a different account number each time they are linked, this field may be used instead of the account number to uniquely identify an account across multiple Items for payments use cases, helping to reduce duplicate Items or attempted fraud. In Sandbox, this field is populated for TAN-based institutions (`ins_56`, `ins_13`) as well as the OAuth Sandbox institution (`ins_127287`); in Production, it will only be populated for accounts at applicable institutions.
    - `holder_category` 'business' | 'personal' | 'unrecognized', nullable — Indicates the account's categorization as either a personal or a business account. This field is currently in beta; to request access, contact your account manager.
    - `owners` Owner[], required — Data returned by the financial institution about the account owner or owners. Only returned by Identity or Assets endpoints. For business accounts, the name reported may be either the name of the individual or the name of the business, depending on the institution; detecting whether the linked account is a business account is not currently supported. Multiple owners on a single account will be represented in the same `owner` object, not in multiple owner objects within the array. In API versions 2018-05-22 and earlier, the `owners` object is not returned, and instead identity information is returned in the top level `identity` object. For more details, see [Plaid API versioning](https://plaid.com/docs/api/versioning/#version-2019-05-29)
      - `names` string[], required — A list of names associated with the account by the financial institution. In the case of a joint account, Plaid will make a best effort to report the names of all account holders. If an Item contains multiple accounts with different owner names, some institutions will report all names associated with the Item in each account's `names` array.
      - `phone_numbers` PhoneNumber[], required — A list of phone numbers associated with the account by the financial institution. May be an empty array if no relevant information is returned from the financial institution.
        - `data` string, required — The phone number.
        - `primary` boolean, required — When `true`, identifies the phone number as the primary number on an account.
        - `type` 'home' | 'work' | 'office' | 'mobile' | 'mobile1' | 'other', required — The type of phone number.
      - `emails` Email[], required — A list of email addresses associated with the account by the financial institution. May be an empty array if no relevant information is returned from the financial institution.
        - `data` string, required — The email address.
        - `primary` boolean, required — When `true`, identifies the email address as the primary email on an account.
        - `type` 'primary' | 'secondary' | 'other', required — The type of email account as described by the financial institution.
      - `addresses` Address[], required — Data about the various addresses associated with the account by the financial institution. May be an empty array if no relevant information is returned from the financial institution.
        - `data` AddressData, required — Data about the components comprising an address.
          - `city` string, nullable, required — The full city name
          - `region` string, nullable, required — The region or state. In API versions 2018-05-22 and earlier, this field is called `state`. Example: `"NC"`
          - `street` string, required — The full street address Example: `"564 Main Street, APT 15"`
          - `postal_code` string, nullable, required — The postal code. In API versions 2018-05-22 and earlier, this field is called `zip`.
          - `country` string, nullable, required — The ISO 3166-1 alpha-2 country code
        - `primary` boolean — When `true`, identifies the address as the primary address on an account.
  - `request_id` string, required — A unique identifier for the request, which can be used for troubleshooting. This identifier, like all Plaid identifiers, is case sensitive.

## Changes

- **2025-05-19** `02e6d58e95e9` — 1 warning
  - added the new `unsent` enum value to the `account/allOf[subschema #1: Account]/verification_status` response property for the response status `200`
- **2025-02-19** `2fcba991badd` — 2 info
  - added the optional property `account/allOf[subschema #1: Account]/verification_insights/name_match_score` to the response with the `200` status
  - added the optional property `account/allOf[subschema #1: Account]/verification_name` to the response with the `200` status
- **2024-09-04** `a2c34406c317` — 4 info
  - removed the `recurring` enum value from the `account/allOf[subschema #1: Account]/subtype` response property for the response status `200`
  - removed the `rewards` enum value from the `account/allOf[subschema #1: Account]/subtype` response property for the response status `200`
  - removed the `safe deposit` enum value from the `account/allOf[subschema #1: Account]/subtype` response property for the response status `200`
  - removed the `undefined` enum value from the `account/allOf[subschema #1: Account]/subtype` response property for the response status `200`
- **2024-07-05** `1e30969bd889` — 2 warning
  - removed the optional property `account/allOf[subschema #2]/documents` from the response with the `200` status
  - removed the optional property `account/allOf[subschema #2]/owners/items/document_id` from the response with the `200` status
- …earlier changes not shown

[Full history](https://skmtc.dev/plaid/apis/the-plaid-api/changes/processor/identity/get/post.md)

---

[API](https://skmtc.dev/plaid/apis/the-plaid-api.md) · [All operations](https://skmtc.dev/plaid/apis/the-plaid-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/plaid/the-plaid-api/revisions/5eae3158bbfc/schema)