---
title: "Get an Issue"
method: POST
path: "/issues/get"
tags: ["plaid"]
---

# Get an Issue

`POST /issues/get`

Retrieve detailed information about a specific `Issue`. This endpoint returns a single `Issue` object.

## Request body

- IssuesGetRequest — IssuesGetRequest defines the request schema for `/issues/get`.
  - `client_id` string — Your Plaid API `client_id`. The `client_id` is required and may be provided either in the `PLAID-CLIENT-ID` header or as part of a request body.
  - `secret` string — Your Plaid API `secret`. The `secret` is required and may be provided either in the `PLAID-SECRET` header or as part of a request body.
  - `issue_id` string, required — The unique identifier of the issue to retrieve.

## Response `200`

OK

- IssuesGetResponse — IssuesGetResponse defines the response schema for `/issues/get`.
  - `issue` Issue — Information on an issue encountered with financial institution interactions during Linking.
    - `issue_id` string — The unique identifier of the issue.
    - `institution_names` string[] — A list of names of the financial institutions affected.
    - `institution_ids` string[] — A list of ids of the financial institutions affected.
    - `created_at` string, date-time — The creation time of the record tracking this issue.
    - `summary` string — A simple summary of the error for the end user.
    - `detailed_description` string — A more detailed description for the customer.
    - `status` 'REPORTED' | 'AWAITING_RESOLUTION' | 'FIX_IN_PROGRESS' | 'FIX_PENDING_VALIDATION' | 'CANNOT_FIX' | 'RESOLVED' — The current status of the issue.
  - `request_id` string — A unique identifier for the request, which can be used for troubleshooting. This identifier, like all Plaid identifiers, is case sensitive.

## Other responses

- `default` — Error response

## Changes

> 52 revisions in range; 35 could not be searched.

- **2026-07-22** `a1bbca018160` — 13 warning
  - added the new `ASSETS_ERROR` enum value to the `error_type` response property for the response status `default`
  - added the new `CRA_MONITORING_ERROR` enum value to the `error_type` response property for the response status `default`
  - added the new `CREDIT_PROFILE_REPORT_ERROR` enum value to the `error_type` response property for the response status `default`
  - added the new `ENCOMPASS_ERROR` enum value to the `error_type` response property for the response status `default`
  - …9 more
- **2026-06-25** `80d23bfdc2e5` — 1 warning
  - added the new `IDEMPOTENCY_ERROR` enum value to the `error_type` response property for the response status `default`
- **2026-06-10** `fb8c3f188d8b` — 1 warning
  - added the new `BASE_REPORT_ERROR` enum value to the `error_type` response property for the response status `default`
- **2025-12-11** `465584b48c99` — 2 info
  - added the optional property `provided_account_subtypes` to the response with the `default` status
  - added the optional property `required_account_subtypes` to the response with the `default` status
- **2025-11-19** `4abee1c56929` — 1 info
  - removed the `IDENTITY_ERROR` enum value from the `error_type` response property for the response status `default`

[Full history](https://skmtc.dev/plaid/apis/the-plaid-api/changes/issues/get/post.md)

---

[API](https://skmtc.dev/plaid/apis/the-plaid-api.md) · [All operations](https://skmtc.dev/plaid/apis/the-plaid-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/plaid/the-plaid-api/revisions/e536704a333f/schema)