---
title: "Reset password try count"
method: POST
path: "/wallet/v2/cards/{cardId}/password-tries/reset"
tags: ["Cards"]
---

# Reset password try count

`POST /wallet/v2/cards/{cardId}/password-tries/reset`

## Request

- Base URL: `https://sandbox.pismolabs.io/passport`
- URL: `https://sandbox.pismolabs.io/passport/wallet/v2/cards/{cardId}/password-tries/reset`
- Auth: none declared

Unblock a card after it has exceeded its maximum password tries count.

If the card is `BLOCKED`:

  * The status is changed to `NORMAL`
  * The counter is reset 
  * An [Card updated](https://developers.pismo.io/events/docs/cards-update-1) event is generated.

If the card is `NORMAL`, `PENDING`, or `WARNING`, the counter is reset.

For any other status, a 406 - range not satisfiable - error is returned.

**Note**: This does not change the password recorded on an embossed card's chip. If the card is configured for offline password verification, you need to change the password on the physical card. To do that, you can use a [card script](https://developers.pismo.io/pismo-docs/docs/card-scripts).

For more information, refer to the [Card lifecycle and statuses](https://developers.pismo.io/pismo-docs/docs/card-lifecycle-and-statuses) guide.

## Path parameters

- `cardId` string, required

## Response `200`

Card password tries reset

- CardsSuccessResponse: Response body
  - `success` boolean: Flag indicating success

## Other responses

- `403`: The request has been lost
- `406`: Request is out-of-range.
- `500`: Internal server error

---

[API](https://skmtc.dev/pismo/apis/platform-authentication.md) - [All operations](https://skmtc.dev/pismo/apis/platform-authentication/llms.txt) - [OpenAPI document](https://skmtc.dev/pismo/apis/platform-authentication/revisions/935b62e16de4?raw)