---
title: "List call logs"
method: GET
path: "/call_logs"
tags: ["Call logs"]
---

# List call logs

`GET /call_logs`

## Request

- Base URL: `https://api.pipelinecrm.com/api/v3`
- URL: `https://api.pipelinecrm.com/api/v3/call_logs`
- Auth: one of:
  - HTTP bearer
  - HTTP bearer and API key in header `app-key`
  - API key in query parameter `api_key` and API key in query parameter `app_key`

Call logs visible to the authenticated user. Soft-deleted calls are omitted. Read-only: call logs are written by the dialer and the phone integration, not through this API.

## Query parameters

- `page` integer
- `per_page` integer

## Response `200`

Successful Response

- object
  - `entries` CallLog[], required
    - `id` integer
    - `user_id` integer, nullable: The rep who owns the call. Null until a leg resolves to a user.
    - `note_id` integer, nullable: The activity note this call was logged against, when it matched a contact.
    - `status` string: Lifecycle state of the call.
    - `direction` 'incoming' | 'outgoing': Whether the call was placed or received.
    - `answered_by` string, nullable: Who or what picked up, when the provider reports it (e.g. a human or voicemail).
    - `connected_to` string, nullable: Which endpoint the rep was connected on, e.g. the browser or a mobile device.
    - `from_number` string, nullable: E.164 caller number.
    - `to_number` string, nullable: E.164 destination number.
    - `party_type` 'Person' | 'Company' | 'User' | 'Deal' | 'null', nullable: The matched record type, when the call was matched. User is a teammate-to-teammate call; Deal is a number held on a deal's phone custom field.
    - `party_id` integer, nullable: Id of the matched record, paired with party_type.
    - `started_at` string, nullable
    - `answered_at` string, nullable: When the far end actually connected. Null for an unanswered call.
    - `ended_at` string, nullable
    - `duration_seconds` integer, nullable
    - `recording_status` string, nullable: Whether a recording was captured. Recording audio is not served by this API; it is available on the associated note as a document.
    - `call_outcome_id` integer, nullable: The outcome the rep selected for this call.
    - `transferred_to_call_log_id` integer, nullable: The call this one was transferred to, if any.
    - `transferred_from_call_log_id` integer, nullable: The call this one was transferred from, if any.
    - `created_at` string
    - `updated_at` string
  - `pagination` Pagination, required: Paging details returned alongside `entries` on every paginated list.
    - `page` integer: The page returned. Request another with `?page=N`.
    - `per_page` integer: Page size. `?per_page=N`, capped at 200.
    - `total` integer: Total number of records matching the request across all pages.
    - `pages` integer: Number of pages at this `per_page`.
    - `total_in_account` integer, nullable: Total number of records of this type visible to you before filters were applied. Null when not computed for the endpoint.
    - `page_var` string: Name of the query parameter that selects the page. Always `page`.
    - `url` string, nullable: Path of the request, when the endpoint reports it.

---

[API](https://skmtc.dev/pipelinecrm/apis/pipeline-crm-api.md) · [All operations](https://skmtc.dev/pipelinecrm/apis/pipeline-crm-api/llms.txt) · [OpenAPI document](https://skmtc.dev/pipelinecrm/apis/pipeline-crm-api/revisions/53ebfcc83597?raw)