---
title: "Submit Support Request"
method: POST
path: "/support/contact"
tags: ["support"]
---

# Submit Support Request

`POST /support/contact`

Forward an in-app support request to Intercom as a conversation.

Args:
    request: FastAPI request (required by the rate limiter).
    body: The submitted support form fields.
    auth: Authenticated caller; ``auth.email`` resolves (or creates) the
        submitter's Intercom contact so the conversation is attributed
        to them.

Returns:
    A success envelope once the Intercom conversation has been created.

## Request body

- SupportContactRequest — A user-submitted support request from the in-app Support modal.
  - `category` string, required
  - `subject` string, required
  - `message` string, required
  - `team_name` string, nullable

## Response `200`

Successful Response

- SuccessResponse — Generic success response.
  - `success` boolean
  - `message` string, nullable
  - `data` object, nullable

## Other responses

- `422` — Validation Error

## Changes

- **2026-09-24** `1cffaad2a921` — 1 warning, 1 info
  - removed the optional property `detail` from the response with the `422` status
  - added the required property `error` to the response with the `422` status

[Change history](https://skmtc.dev/pioneer/apis/brain-api/changes/support/contact/post.md)

---

[API](https://skmtc.dev/pioneer/apis/brain-api.md) · [All operations](https://skmtc.dev/pioneer/apis/brain-api/llms.txt) · [OpenAPI document](https://skmtc.dev/pioneer/apis/brain-api/revisions/1cffaad2a921?raw)