---
title: "Get Agent Cases"
method: GET
path: "/v1/agent-hub/cases"
---

# Get Agent Cases

`GET /v1/agent-hub/cases`

## Request

- Base URL: `https://testapi.payarc.net`
- URL: `https://testapi.payarc.net/v1/agent-hub/cases`
- Auth: API key in header `Authorization`

This endpoint retrieves a list of chargebacks for all the merchant accounts associated with a specific agent. The data returned is constrained by optional date filters and a search string.

## Query parameters

- `date_type` 'date_resolved' | 'transaction_date' | 'date_posted' | 'date_loaded' | 'date_second_request' | 'date_warehouse' | 'report_date' | 'last_updated_date' | 'responded_date', required
- `from` string, date, required
- `to` string, date
- `search` string

## Response `200`

200

- object
  - `header_data` object[]
    - `column_name` string
    - `sortable` boolean
    - `column_id` string
    - `type` string
  - `row_data` object[]
    - `object` string
    - `id` string
    - `dba` string
    - `mid` string
    - `full_reason_code` string
    - `item_type` string
    - `resolution_to` string
    - `debit_credit` string
    - `trans_code` string
    - `reason_code` string
    - `bin_ica` string
    - `record_type` unknown
    - `card_brand` string
    - `date_resolved` string
    - `acquirer_reference_number` string
    - `original_reference_number` string
    - `foreign_domestic` string
    - `mcc` string
    - `auth_code` string
    - `date_posted` string
    - `date_loaded` string
    - `date_second_request` unknown
    - `card_number_prefix` string
    - `card_last4` string
    - `merchant_dba_name` string
    - `merchant_address1` unknown
    - `merchant_address2` unknown
    - `merchant_city` string
    - `merchant_state` string
    - `merchant_zip` string
    - `group` string
    - `tsys_bank_number` string
    - `tsys_association` unknown
    - `tsys_space` unknown
    - `date_warehouse` string
    - `transaction_id` string
    - `merchant_amount` number
    - `family_id` string
    - `created_at` string
    - `updated_at` string
    - `chargeback_reference_number` unknown
    - `mcomm_claim_id` unknown
    - `vrol_case_number` unknown
    - `fingerprint` string
    - `log_id` integer
    - `bank_number` integer
    - `case_submitted` boolean
    - `tsys_fiserv_indicator` string
    - `latest_secondary_case_id` integer
    - `rdr_indicator` integer
    - `report_date` string
    - `case_number` string
    - `is_primary_case` boolean
    - `transaction_date` string
    - `case_amount` number
    - `reason_desc` string
    - `case_type` string
    - `status` string
    - `card_type` string
    - `card_number` string
    - `response` string
    - `last_updated_date` string
    - `responded_date` string
    - `full_reason_desc` string
    - `charge_id` unknown
  - `meta` object
    - `include` string[]
    - `custom` unknown[]
      - unknown

## Other responses

- `422`: 422

## Changes

- **2026-11-03** `d3ee769894e4`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/payarc/apis/payarc-sandbox/changes/v1/agent-hub/cases/get.md)

---

[API](https://skmtc.dev/payarc/apis/payarc-sandbox.md) - [All operations](https://skmtc.dev/payarc/apis/payarc-sandbox/llms.txt) - [OpenAPI document](https://skmtc.dev/payarc/apis/payarc-sandbox/revisions/d3ee769894e4?raw)