---
title: "List Users"
method: GET
path: "/ticketing/users"
tags: ["ticketing/users"]
---

# List Users

`GET /ticketing/users`

## Query parameters

- `remote_data` boolean
- `limit` number
- `cursor` string

## Headers

- `x-connection-token` string, required

## Response `200`

- object
  - `prev_cursor` string, nullable, required
  - `next_cursor` string, nullable, required
  - `data` object[], required
    - `name` string, nullable, required — The name of the user
    - `email_address` string, nullable, required — The email address of the user
    - `teams` string[], nullable — The teams whose the user is part of
    - `account_id` string, nullable — The account or organization the user is part of
    - `field_mappings` object, nullable — The custom field mappings of the user between the remote 3rd party & Panora
    - `id` string, nullable — The UUID of the user
    - `remote_id` string, nullable — The id of the user in the context of the 3rd Party
    - `remote_data` object, nullable — The remote data of the user in the context of the 3rd Party
    - `created_at` string, date-time, nullable — The created date of the object
    - `modified_at` string, date-time, nullable — The modified date of the object

## Changes

- **2024-08-05** `ca0fa45ebd05` — 2 breaking
  - for the `query` request parameter `limit`, default value `50` was removed
  - the response property `allOf[subschema #2]/data/items/field_mappings` became optional for the status `200`
- **2024-08-05** `ca213ae36b7f` — 17 breaking, 1 info
  - the response property `allOf[#/components/schemas/PaginatedDto]/next_cursor` became nullable for the status `200`
  - the response property `allOf[#/components/schemas/PaginatedDto]/prev_cursor` became nullable for the status `200`
  - the response property `allOf[subschema #2]/data/items/account_id` became nullable for the status `200`
  - the response property `allOf[subschema #2]/data/items/created_at` became nullable for the status `200`
  - …14 more
- **2024-08-05** `167edd5346ec` — 2 breaking, 4 info
  - the `allOf[subschema #2]/data/items/created_at` response's property type/format changed from `string`/`date-time` to `object`/`` for status `200`
  - the `allOf[subschema #2]/data/items/modified_at` response's property type/format changed from `string`/`date-time` to `object`/`` for status `200`
  - the endpoint scheme security `bearer` was added to the API
  - the response property `allOf[subschema #2]/data/items/created_at` became required for the status `200`
  - …2 more
- …earlier changes not shown

[Full history](https://skmtc.dev/panoratech/apis/panora-api-2/changes/ticketing/users/get.md)

---

[API](https://skmtc.dev/panoratech/apis/panora-api-2.md) · [All operations](https://skmtc.dev/panoratech/apis/panora-api-2/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/panoratech/panora-api-2/revisions/ca0fa45ebd05/schema)