---
title: "Create Attachments"
method: POST
path: "/ticketing/attachments"
tags: ["ticketing/attachments"]
---

# Create Attachments

`POST /ticketing/attachments`

Create Attachments in any supported Ticketing software

## Query parameters

- `remote_data` boolean

## Headers

- `x-connection-token` string, required

## Request body

- UnifiedTicketingAttachmentInput
  - `file_name` string, nullable, required — The file name of the attachment
  - `file_url` string, nullable, required — The file url of the attachment
  - `uploader` string, nullable, required — The uploader's UUID of the attachment
  - `ticket_id` string, nullable — The UUID of the ticket the attachment is tied to
  - `comment_id` string, nullable — The UUID of the comment the attachment is tied to
  - `field_mappings` object, nullable — The custom field mappings of the attachment between the remote 3rd party & Panora

## Response `201`

- UnifiedTicketingAttachmentOutput
  - `file_name` string, nullable, required — The file name of the attachment
  - `file_url` string, nullable, required — The file url of the attachment
  - `uploader` string, nullable, required — The uploader's UUID of the attachment
  - `ticket_id` string, nullable — The UUID of the ticket the attachment is tied to
  - `comment_id` string, nullable — The UUID of the comment the attachment is tied to
  - `field_mappings` object, nullable — The custom field mappings of the attachment between the remote 3rd party & Panora
  - `id` string, nullable — The UUID of the attachment
  - `remote_id` string, nullable — The id of the attachment in the context of the 3rd Party
  - `remote_data` object, nullable — The remote data of the attachment in the context of the 3rd Party
  - `created_at` string, date-time, nullable — The created date of the object
  - `modified_at` string, date-time, nullable — The modified date of the object

## Changes

- **2024-08-05** `ca0fa45ebd05` — 1 info
  - the request property `field_mappings` became optional
- **2024-08-05** `ca213ae36b7f` — 17 breaking, 7 info
  - the response property `comment_id` became nullable for the status `201`
  - the response property `created_at` became nullable for the status `201`
  - the response property `field_mappings` became nullable for the status `201`
  - the response property `file_name` became nullable for the status `201`
  - …20 more
- **2024-08-05** `167edd5346ec` — 8 breaking, 5 info
  - the request property `comment_id` became not nullable
  - the request property `field_mappings` became not nullable
  - the request property `file_name` became not nullable
  - the request property `file_url` became not nullable
  - …9 more
- **2024-08-03** `9d25bd589fe9` — 17 breaking, 6 info
  - the response property `comment_id` became nullable for the status `201`
  - the response property `created_at` became nullable for the status `201`
  - the response property `field_mappings` became nullable for the status `201`
  - the response property `file_name` became nullable for the status `201`
  - …19 more
- **2024-08-01** `414c3e999e0b` — 1 info
  - the endpoint scheme security `bearer` was removed from the API

[Change history](https://skmtc.dev/panoratech/apis/panora-api-2/changes/ticketing/attachments/post.md)

---

[API](https://skmtc.dev/panoratech/apis/panora-api-2.md) · [All operations](https://skmtc.dev/panoratech/apis/panora-api-2/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/panoratech/panora-api-2/revisions/ef360d76c658/schema)