---
title: "Get the unread count"
method: GET
path: "/support/unread-count"
tags: ["SupportTicket"]
---

# Get the unread count

`GET /support/unread-count`

## Request

- Base URL: `https://api.palisade.email`
- URL: `https://api.palisade.email/support/unread-count`
- Auth: one of:
  - HTTP bearer
  - HTTP basic

Returns the count of unread support messages across visible tickets. Lightweight query for badge polling.

## Headers

- `Palisade-Version` '2025-04-30' | 'unstable', required

## Response `200`

Success

- object
  - `count` number, required

---

[API](https://skmtc.dev/palisade/apis/palisade-api.md) · [All operations](https://skmtc.dev/palisade/apis/palisade-api/llms.txt) · [OpenAPI document](https://skmtc.dev/palisade/apis/palisade-api/revisions/37b4ae5a7766?raw)