---
title: "Escalation Messages"
method: GET
path: "/escalation/messages"
---

# Escalation Messages

`GET /escalation/messages`

## Request

- Base URL: `https://api.palisade.run` (the document declares no server; this is the origin it was published from)
- URL: `https://api.palisade.run/escalation/messages`
- Auth: none declared

Poll for new messages from the active escalation channel.

Response also surfaces the provider-specific external reference
(Avochato ticket_id / Slack thread_ts). The chat widget renders this
in debug mode so testers can verify the chat session is bound to the
expected ticket without grepping logs.

## Query parameters

- `conversation_id` string, required
- `after` string, nullable
- `token` string, nullable

## Headers

- `authorization` string, nullable
- `x-twiddy-chatbot-token` string, nullable

## Response `200`

Successful Response

- unknown

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/palisade-run/apis/twiddy-chatbot-api.md) - [All operations](https://skmtc.dev/palisade-run/apis/twiddy-chatbot-api/llms.txt) - [OpenAPI document](https://skmtc.dev/palisade-run/apis/twiddy-chatbot-api/revisions/80ab7d8068c0?raw)