---
title: "Callback Submit"
method: POST
path: "/callback/submit"
---

# Callback Submit

`POST /callback/submit`

## Request

- Base URL: `https://api.palisade.run` (the document declares no server; this is the origin it was published from)
- URL: `https://api.palisade.run/callback/submit`
- Auth: none declared

Accept the off-hours human-handoff form and notify the team via Slack
and create a Salesforce Case (existing customer) or Lead (new contact).

## Query parameters

- `token` string, nullable

## Headers

- `authorization` string, nullable
- `x-twiddy-chatbot-token` string, nullable

## Request body

- CallbackSubmitRequest
  - `name` string, required
  - `phone` string, required
  - `email` string, required
  - `reason` string, nullable
  - `summary` string, nullable
  - `conversation_id` string, nullable

## Response `200`

Successful Response

- unknown

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/palisade-run/apis/twiddy-chatbot-api.md) - [All operations](https://skmtc.dev/palisade-run/apis/twiddy-chatbot-api/llms.txt) - [OpenAPI document](https://skmtc.dev/palisade-run/apis/twiddy-chatbot-api/revisions/80ab7d8068c0?raw)