---
title: "Create a status update on an incident"
method: POST
path: "/incidents/{id}/status_updates"
tags: ["Incidents"]
---

# Create a status update on an incident

`POST /incidents/{id}/status_updates`

Create a new status update for the specified incident. Optionally pass `subject` and `html_message` properties in the request body to override the email notification that gets sent.

An incident represents a problem or an issue that needs to be addressed and resolved.

For more information see the [API Concepts Document](../../api-reference/a47605517c19a-api-concepts#incidents)

Scoped OAuth requires: `incidents.write`

## Path parameters

- `id` string, required

## Headers

- `Accept` string, required
- `Content-Type` 'application/json', required
- `From` string, email, required

## Request body

- object
  - `message` string, required — The message to be posted as a status update.
  - `subject` string — The subject to be sent for the custom html email status update. Required if sending custom html email.
  - `html_message` string — The html content to be sent for the custom html email status update. Required if sending custom html email.

## Response `200`

The new status update for the specified incident.

- object
  - `status_update` StatusUpdate, required — unresolved $ref

## Other responses

- `400` — Caller provided invalid arguments. Please review the response for error details. Retrying with the same arguments will *not* work.
- `401` — Caller did not supply credentials or did not provide the correct credentials. If you are using an API key, it may be invalid or your Authorization header may be malformed.
- `403` — Caller is not authorized to view the requested resource. While your authentication is valid, the authenticated user or token does not have permission to perform this action.
- `404` — The requested resource was not found.
- `429` — Too many requests have been made, the rate limit has been reached.

---

[API](https://skmtc.dev/pagerduty/apis/rest-api.md) · [All operations](https://skmtc.dev/pagerduty/apis/rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/pagerduty/rest-api/revisions/b679a8f3f02c/schema)