---
title: "Ozonetel (@ozonetel)"
description: "Customer experience platform for contact centers."
account: "ozonetel"
---

# Ozonetel

Customer experience platform for contact centers.

## APIs

16 public APIs with a stored document.
Each links to its markdown overview; the same address with
`/llms.txt` in place of `.md` lists its operations.
Changes across these APIs: https://skmtc.dev/ozonetel/feed.md

- [Create Chat Campaign API](https://skmtc.dev/ozonetel/apis/create-chat-campaign-api.md)
- [Ozonetel SMS Bulk API](https://skmtc.dev/ozonetel/apis/ozonetel-sms-bulk-api.md): Bulk messaging: send SMS to many recipients in a single request
- [Get WA Templates](https://skmtc.dev/ozonetel/apis/get-wa-templates.md): Messaging: fetch WhatsApp message templates registered under a WABA ID
- [KreditBeeCampaign Preprod](https://skmtc.dev/ozonetel/apis/kreditbeecampaign-preprod.md): Campaign management: create, update and delete inbound and outbound campaigns
- [EventSubscriptionAPI](https://skmtc.dev/ozonetel/apis/eventsubscriptionapi.md): Event subscriptions: create, cancel and list subscriptions to event notifications
- [Get Block Number Group Java Basic](https://skmtc.dev/ozonetel/apis/get-block-number-group-java-basic.md)
- [WhatsAppBulkAPIs](https://skmtc.dev/ozonetel/apis/whatsappbulkapis.md): Messaging: upload bulk contact data and start WhatsApp dialer campaigns
- [Schedule Campaign Data Basic](https://skmtc.dev/ozonetel/apis/schedule-campaign-data-basic.md)
- [Create Phone Number Java Basic](https://skmtc.dev/ozonetel/apis/create-phone-number-java-basic.md): Telephony: provision a phone number through a single POST request to the PhoneManageV2 endpoint
- [Get Abandon Calls (Basic Authentication)](https://skmtc.dev/ozonetel/apis/get-abandon-calls-basic-authentication.md): Campaign reports: retrieve abandoned call records for contact campaigns via Basic Auth
- [Agent Manual Dial JAVA Basic](https://skmtc.dev/ozonetel/apis/agent-manual-dial-java-basic.md): Contact center: place outbound manual dial calls for agents via a single POST operation
- [Call Control in Conference_Basic_JAVA](https://skmtc.dev/ozonetel/apis/call-control-in-conference-basic-java.md)
- [Add campaign data in JAVA](https://skmtc.dev/ozonetel/apis/add-campaign-data-in-java.md): Campaign data: generate auth tokens and submit campaign records via POST endpoints
- [Add Campaign Bulk Data V4](https://skmtc.dev/ozonetel/apis/add-campaign-bulk-data-v4.md)
- [Set Disposition - DispositionV2](https://skmtc.dev/ozonetel/apis/set-disposition-dispositionv2.md): Contact center: record the outcome of agent-handled calls via one POST to set call disposition
- [Agent Authentication](https://skmtc.dev/ozonetel/apis/agent-authentication.md): Identity: sign agents in and out with basic auth and form data