---
title: "Get Account reports summary"
method: GET
path: "/v2/workspaces/{workspace_id}/inbox-insights/summary"
tags: ["Reports"]
---

# Get Account reports summary

`GET /v2/workspaces/{workspace_id}/inbox-insights/summary`

## Request

- Base URL: `https://api.oxvo.com`
- URL: `https://api.oxvo.com/v2/workspaces/{workspace_id}/inbox-insights/summary`
- Auth: API key in header `api_access_token`

Get Account reports summary for a specific type and date range

## Response `200`

Success

- AccountSummary
  - `avg_first_response_time` string
  - `avg_resolution_time` string
  - `conversations_count` number
  - `incoming_messages_count` number
  - `outgoing_messages_count` number
  - `resolutions_count` number
  - `previous` object
    - `avg_first_response_time` string
    - `avg_resolution_time` string
    - `conversations_count` number
    - `incoming_messages_count` number
    - `outgoing_messages_count` number
    - `resolutions_count` number

## Other responses

- `403`: Access denied
- `404`: reports not found

---

[API](https://skmtc.dev/oxvo/apis/oxvo-apis.md) · [All operations](https://skmtc.dev/oxvo/apis/oxvo-apis/llms.txt) · [OpenAPI document](https://skmtc.dev/oxvo/apis/oxvo-apis/revisions/9a8448cbd1fe?raw)