---
title: "Inbox details"
method: GET
path: "/v1/messenger/{channel_id}"
tags: ["Public Chat: Conversations"]
---

# Inbox details

`GET /v1/messenger/{channel_id}`

## Request

- Base URL: `https://api.oxvo.com`
- URL: `https://api.oxvo.com/v1/messenger/{channel_id}`
- Auth: none required

Get the details of an inbox

## Response `200`

Success

- PublicInbox
  - `identifier` string: Inbox identifier
  - `name` string: Name of the inbox
  - `timezone` string: The timezone defined on the inbox
  - `working_hours` object[]: The working hours defined on the inbox
    - `day_of_week` integer: Day of the week as a number. Sunday -> 0, Saturday -> 6
    - `open_all_day` boolean: Whether or not the business is open the whole day
    - `closed_all_day` boolean: Whether or not the business is closed the whole day
    - `open_hour` integer: Opening hour. Can be null if closed all day
    - `open_minutes` integer: Opening minute. Can be null if closed all day
    - `close_hour` integer: Closing hour. Can be null if closed all day
    - `close_minutes` integer: Closing minute. Can be null if closed all day
  - `working_hours_enabled` boolean: Whether of not the working hours are enabled on the inbox
  - `csat_survey_enabled` boolean: Whether of not the Customer Satisfaction survey is enabled on the inbox
  - `greeting_enabled` boolean: Whether of not the Greeting Message is enabled on the inbox
  - `identity_validation_enabled` boolean: Whether of not the User Identity Validation is enforced on the inbox

## Other responses

- `401`: Unauthorized
- `404`: The given inbox does not exist

---

[API](https://skmtc.dev/oxvo/apis/oxvo-apis.md) · [All operations](https://skmtc.dev/oxvo/apis/oxvo-apis/llms.txt) · [OpenAPI document](https://skmtc.dev/oxvo/apis/oxvo-apis/revisions/9a8448cbd1fe?raw)