---
title: "Responses (newest first) and the rollup"
method: GET
path: "/surveys/{id}/responses"
tags: ["NPS/CSAT surveys"]
---

# Responses (newest first) and the rollup

`GET /surveys/{id}/responses`

## Request

- Base URL: `https://api.oveyon.com/v1`
- URL: `https://api.oveyon.com/v1/surveys/{id}/responses`
- Auth: HTTP bearer

## Path parameters

- `id` integer, required

## Query parameters

- `limit` integer
- `before` integer

## Response `200`

Page; each item is the response’s current state (key by sendId).

- object
  - `responses` SurveyResponse[], required
    - `id` integer
    - `sendId` integer
    - `recipient` string
    - `score` integer
    - `comment` string, nullable
    - `updated` boolean: true = the person changed the score later, with confirmation.
    - `meta` object, nullable: The context you sent with the survey.
    - `messageId` string, nullable: uuid of the message that carried the survey.
    - `respondedAt` string, date-time
    - `updatedAt` string, date-time, nullable
  - `nextBefore` integer, nullable, required: Pass it as `before` for the next page; null = last page.
  - `rollup` SurveyRollup, nullable, required: NPS/CSAT rollup — only on GET /v1/surveys/{id} and with the responses; null when the survey is gone.
    - `surveyId` integer
    - `kind` 'nps' | 'csat'
    - `enviados` integer: Surveys sent (not canceled).
    - `respostas` integer
    - `taxaResposta` number, nullable: null when nothing was sent.
    - `nps` number, nullable: NPS only; null without responses — never 0.
    - `promotores` integer, nullable
    - `detratores` integer, nullable
    - `neutros` integer, nullable
    - `media` number, nullable
    - `distribuicao` object: Every score of the range, zeros included.

## Other responses

- `401`: Missing or invalid API key.
- `403`: Insufficient scope (`insufficient_scope`, with `required` and `have`), a scope the key holds but cannot use while its human-approval lock is on (`scope_blocked_by_approval_lock`, with `required` — approve:holds, write:send-policies, manage:webhooks, write:inbound, write:templates, write:surveys, write:domains, write:contacts), API key switched off by its owner in the panel (`key_disabled` — the key is valid; turn it back on or use another one, do not rotate), sending disabled, account suspended (`account_suspended`) or unknown (`account_unknown`), or the key used from an IP outside its allowed ranges (`ip_not_allowed`, with the `allowed` list — see /v1/credentials/ip-rules). 403 is not a limit: do not retry.
- `404`: Does not exist, belongs to another account, or the identifier is malformed — the response is identical in all three cases, on purpose.
- `429`: Per-key limit (`rate_limited`, 600 requests/min by default per API key — or per MCP OAuth connection —, from any IP), per-IP limit for requests WITHOUT a valid credential (`rate_limited`, 600/min by default), too many unknown or malformed credentials from your address (`too_many_auth_failures`, 20/min by default, counted per IPv4 address or per IPv6 /48; a missing `Authorization`, an expired OAuth token or a disabled key do not count, and anything without the shape of one of our keys counts without being checked; from an address over that limit a valid key still gets through within 120 credential checks/min, and above them every credential not validated in the last 5 minutes gets this 429 until the minute turns) — all checked before the route, on every operation —, account quota (`quota_exceeded` with `window`, `used`, `limit`), warmup cap (`warmup_cap_reached`) or saturation (`queue_full`). Honor `Retry-After` with exponential backoff and jitter.
- `500`: internal_error — an unexpected failure on our side. The detail stays in our logs, never in the body. Retry reads; retry a write only when it is idempotent or carries an idempotency key.
- `503`: ip_rules_unavailable — the IP ranges bound to your key could not be checked right now (caution, not a denial). Retry after `Retry-After` (30 s).

---

[API](https://skmtc.dev/oveyon/apis/oveyon-api.md) · [All operations](https://skmtc.dev/oveyon/apis/oveyon-api/llms.txt) · [OpenAPI document](https://skmtc.dev/oveyon/apis/oveyon-api/revisions/abf64c09d297?raw)