---
title: "Retrieve a knowledge base article."
method: GET
path: "/api/v1/support/articles/{articleUid}"
tags: ["Support"]
---

# Retrieve a knowledge base article.

`GET /api/v1/support/articles/{articleUid}`

## Request

- Base URL: `https://go.outseta.com`
- URL: `https://go.outseta.com/api/v1/support/articles/{articleUid}`
- Auth: none declared

## Path parameters

- `articleUid` string, nullable, required

## Response `200`

- Article
  - `Uid` string, nullable
  - `_objectType` string, nullable
  - `Created` string, date-time, required
  - `Updated` string, date-time, required
  - `ActivityEventData` unknown
  - `Weight` integer
  - `Title` string, nullable
  - `Body` string, nullable
  - `SupportArticleStatus` 1 | 2 | 3: `1` - Draft, `2` - WaitingReview, `3` - Published
  - `Category` Category
    - `Uid` string, nullable
    - `_objectType` string, nullable
    - `Created` string, date-time, required
    - `Updated` string, date-time, required
    - `ActivityEventData` unknown
    - `Name` string, nullable
    - `Description` string, nullable
    - `Weight` integer
    - `Articles` Article[], nullable
  - `Keywords` string, nullable
  - `Tags` Tag[], nullable
    - `Uid` string, nullable
    - `_objectType` string, nullable
    - `Created` string, date-time, required
    - `Updated` string, date-time, required
    - `ActivityEventData` unknown
    - `Name` string, required
    - `SystemName` string, nullable
    - `SystemDescription` string, nullable
    - `TagColor` 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10: `1` - Red, `2` - Orange, `3` - Amber, `4` - Green, `5` - Teal, `6` - Blue, `7` - Indigo, `8` - Purple, `9` - Pink, `10` - Gray
    - `EntityType` 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13: `0` - None, `1` - Account, `2` - Person, `3` - Deal, `4` - Case, `5` - Invoice, `6` - EmailLog, `7` - Plan, `8` - DiscountCoupon, `9` - AddOn, `10` - Task, `11` - Segment, `12` - Broadcast, `13` - Article

## Other responses

- `400`: Invalid Uid format
- `404`: Article not found

---

[API](https://skmtc.dev/outseta/apis/outseta-api.md) · [All operations](https://skmtc.dev/outseta/apis/outseta-api/llms.txt) · [OpenAPI document](https://skmtc.dev/outseta/apis/outseta-api/revisions/c362823af82d?raw)