---
title: "Get conversation details"
method: GET
path: "/v1/conversation/{conversationId}"
tags: ["Conversation"]
---

# Get conversation details

`GET /v1/conversation/{conversationId}`

Retrieve detailed information about a conversation, including transcript and custom attributes

## Response `200`

Conversation details retrieved successfully

- ConversationDetailsResponseDTO
  - `transcript` string, required — The transcript of the conversation
  - `customAttributes` object, required — The custom attributes of the conversation
  - `callRecordingLink` string — The link to the call recording if this is a voice ticket and the recording has been processed. The returned URL is a signed URL that will expire in 1 hour
  - `callDuration` number — The duration of the call in milliseconds
  - `summary` string — The summary of the conversation
  - `customer` object — Customer information including email, name, and phone number
  - `tags` string[] — Tags applied to the conversation
  - `csatScore` number — Customer satisfaction score (1-5 rating from customer feedback)
  - `csatCollectedAt` object — When the CSAT score was collected (ISO 8601 format)

## Other responses

- `400` — Bad request
- `401` — Unauthorized

## Changes

- **2026-02-11** `b4f394f05daf` — 1 info
  - the endpoint scheme security `lorikeetClientId AND lorikeetSignatureAuthV1` was removed from the API

[Change history](https://skmtc.dev/optechai/apis/lorikeet-api/changes/v1/conversation/:conversationId/get.md)

---

[API](https://skmtc.dev/optechai/apis/lorikeet-api.md) · [All operations](https://skmtc.dev/optechai/apis/lorikeet-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/optechai/lorikeet-api/revisions/ea2fb7d0e99f/schema)