---
title: "Get the org's phone provider account and the deployment's fallback"
method: GET
path: "/api/{org_id}/telephony"
tags: ["OnCall"]
---

# Get the org's phone provider account and the deployment's fallback

`GET /api/{org_id}/telephony`

## Request

- Base URL: `https://api.openobserve.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.openobserve.ai/api/{org_id}/telephony`
- Auth: API key in header `Authorization`
- TypeScript: <https://skmtc.dev/openobserve/apis/openobserve-api-http/docs/api/:org_id/telephony/get.ts> (a function with typed inputs; its response is checked against the schema)

## Path parameters

- `org_id` string, required

## Response `200`

Success

- TelephonyView: What the Telephony page shows; never a token, never the deployment's SID (U7, P6).
  - `deployment_account_present` boolean, required
  - `deployment_from_number` string, nullable
  - `org` OrgTelephonyView: The org's own account without its token.
    - `account_sid` string, required
    - `from_number` string, required
    - `provider` string, required
  - `press4_available` boolean, required: Whether calls can offer "press 4 to acknowledge", which needs a callback URL.

## Other responses

- `403`: Forbidden

---

[API](https://skmtc.dev/openobserve/apis/openobserve-api-http.md) - [All operations](https://skmtc.dev/openobserve/apis/openobserve-api-http/llms.txt) - [OpenAPI document](https://skmtc.dev/openobserve/apis/openobserve-api-http/revisions/0529b8a10252?raw)