---
title: "Reset Outlook Mailbox Sync"
method: POST
path: "/developer/outlook-mailbox/reset-sync"
tags: ["Developer", "Developer - Outlook Mailbox"]
---

# Reset Outlook Mailbox Sync

`POST /developer/outlook-mailbox/reset-sync`

## Request

- Base URL: `https://api.openintake.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.openintake.ai/developer/outlook-mailbox/reset-sync`
- Auth: none declared

Restart all folder snapshots without changing the tagging cutoff or pause.

## Request body

- OutlookResetSyncRequest: Reset all folder cursors; null ingest_since requests the full history.
  - `ingest_since` string, date-time, nullable

## Response `200`

Successful Response

- OutlookMailboxSettingsSchema: Developer-panel view of the intake mailbox poller.
  - `expected_mailbox` string, nullable
  - `polling_enabled` boolean
  - `mark_processed` boolean
  - `processed_category` string, required
  - `tag_case_outcomes` boolean
  - `ingest_since` string, date-time, nullable
  - `connected` boolean
  - `account_email` string, nullable
  - `needs_reauth` boolean
  - `reauth_reason` string, nullable
  - `tag_since` string, date-time, nullable
  - `shared_mailboxes` string[]
  - `has_sync_state` boolean
  - `last_poll_at` string, date-time, nullable
  - `last_success_at` string, date-time, nullable
  - `last_error` string, nullable
  - `last_error_at` string, date-time, nullable
  - `ingested_count` integer
  - `failed_count` integer

## Other responses

- `422`: Validation Error

## Changes

- **2026-10-19** `78354dbadf92`: 1 info
  - added the optional property `tag_case_outcomes` to the response with the `200` status
- **2026-10-09** `d61063451a04`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/openintake/apis/openintake-api/changes/developer/outlook-mailbox/reset-sync/post.md)

---

[API](https://skmtc.dev/openintake/apis/openintake-api.md) - [All operations](https://skmtc.dev/openintake/apis/openintake-api/llms.txt) - [OpenAPI document](https://skmtc.dev/openintake/apis/openintake-api/revisions/de90a8dcbc07?raw)