---
title: "Update Call Goal"
method: PATCH
path: "/developer/call-goal"
tags: ["Developer", "Developer - Settings"]
---

# Update Call Goal

`PATCH /developer/call-goal`

## Request

- Base URL: `https://api.openintake.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.openintake.ai/developer/call-goal`
- Auth: none declared

Update the call goals for the current customer.

This endpoint is restricted to developer users only.
Sets the custom goals used to evaluate whether calls achieved their purpose,
split by call direction (inbound vs outbound).

- **inbound_call_goal**: Goal for inbound calls (or null to use defaults)
- **outbound_call_goal**: Goal for outbound calls (or null to use defaults)

## Request body

- UpdateCallGoalRequest: Request to update customer's call goals
  - `inbound_call_goal` string, nullable: Call goal for inbound calls
  - `outbound_call_goal` string, nullable: Call goal for outbound calls

## Response `200`

Successful Response

- CallGoalResponse: Response with customer's call goals
  - `customer_id` string, uuid, required: The customer ID
  - `inbound_call_goal` string, nullable: Call goal for inbound calls
  - `outbound_call_goal` string, nullable: Call goal for outbound calls

## Other responses

- `422`: Validation Error

## Changes

- **2026-10-26** `e025cd567602`: 2 warning
  - removed the request property `grading_policy_note`
  - removed the optional property `grading_policy_note` from the response with the `200` status
- **2026-10-23** `4624f002e58c`: 2 info
  - added the new optional request property `grading_policy_note`
  - added the optional property `grading_policy_note` to the response with the `200` status

[Operation history](https://skmtc.dev/openintake/apis/openintake-api/changes/developer/call-goal/patch.md)

---

[API](https://skmtc.dev/openintake/apis/openintake-api.md) - [All operations](https://skmtc.dev/openintake/apis/openintake-api/llms.txt) - [OpenAPI document](https://skmtc.dev/openintake/apis/openintake-api/revisions/de90a8dcbc07?raw)