---
title: "Get Conversation Detail"
method: GET
path: "/chat/conversations/{conversation_id}"
tags: ["Chat"]
---

# Get Conversation Detail

`GET /chat/conversations/{conversation_id}`

## Request

- Base URL: `https://api.openintake.ai` (the document declares no server; this is the origin it was published from)
- URL: `https://api.openintake.ai/chat/conversations/{conversation_id}`
- Auth: none declared

Get a single conversation with all messages.

## Path parameters

- `conversation_id` string, uuid, required

## Response `200`

Successful Response

- ConversationDetailResponse
  - `id` string, uuid, required
  - `visitor_name` string, nullable
  - `visitor_phone` string, nullable
  - `visitor_email` string, nullable
  - `status` string, required
  - `message_count` integer
  - `chat_widget_id` string, uuid, nullable
  - `widget_name` string, nullable
  - `origin_url` string, nullable
  - `ip_address` string, nullable
  - `is_test` boolean
  - `extracted_first_name` string, nullable
  - `extracted_last_name` string, nullable
  - `started_at` string, date-time, nullable
  - `ended_at` string, date-time, nullable
  - `duration_seconds` integer, nullable
  - `created_at` string, date-time, required
  - `updated_at` string, date-time, nullable
  - `messages` AppChatSchemasMessageResponse[], required
    - `id` string, uuid, required
    - `role` string, required
    - `content` string, required
    - `created_at` string, date-time, required
  - `pipeline` ChatPipelineResponse
    - `pipeline_id` string, uuid, required
    - `conversation_id` string, uuid, required
    - `translation_status` string
    - `summarization_status` string, required
    - `classification_status` string, required
    - `pp_contact_creation_status` string
    - `pp_matter_creation_status` string
    - `pp_portal_creation_status` string
    - `translation_error` string, nullable
    - `summarization_error` string, nullable
    - `classification_error` string, nullable
    - `pp_contact_creation_error` string, nullable
    - `pp_matter_creation_error` string, nullable
    - `pp_portal_creation_error` string, nullable
    - `started_at` string, date-time, nullable
    - `completed_at` string, date-time, nullable
    - `created_at` string, date-time, required
    - `updated_at` string, date-time, nullable
    - `stages` StageInfo[]: Per-stage applicability and status for the chat pipeline
      - `key` string, required
      - `applicable` boolean, required
      - `status` string, required
      - `error` string, nullable
      - `reason` string, nullable
  - `summary` ChatSummaryResponse
    - `summary_id` string, uuid, required
    - `conversation_id` string, uuid, required
    - `short_summary` string, nullable
    - `long_summary` string, nullable
    - `skipped` boolean
    - `created_at` string, date-time, required
  - `lead` LeadResponse: Full lead record response.
    - `lead_id` string, uuid, nullable
    - `outbound_lead_id` string, uuid, nullable
    - `customer_id` string, uuid, required
    - `call_id` string, uuid, nullable
    - `conversation_id` string, uuid, nullable
    - `form_session_id` string, uuid, nullable
    - `case_id` string, uuid, nullable
    - `first_name` string, nullable
    - `last_name` string, nullable
    - `phone_number` string, nullable
    - `email` string, nullable
    - `address` string, nullable
    - `client_status` string, required
    - `is_qualified` boolean
    - `qualification_summary` string, nullable
    - `qualification_details` QualificationQA[], nullable
      - `question` string, required: The qualification question that was asked or evaluated
      - `answer` string, required: The caller's answer or the evaluated response from the transcript
    - `lead_score` string, nullable
    - `lead_score_reasoning` string, nullable
    - `custom_score_output` object, nullable
    - `inquiry_reason` string, nullable
    - `is_urgent` boolean, nullable
    - `urgency_reasoning` string, nullable
    - `matter_name` string, nullable
    - `subject_line` string, nullable
    - `lead_source` string, nullable
    - `notification_emails_sent` boolean
    - `notification_sms_sent` boolean
    - `skip_notifications` boolean
    - `created_at` string, date-time, required
    - `updated_at` string, date-time, nullable
  - `detected_language` string, nullable
  - `detected_language_name` string, nullable
  - `translated_messages` TranslatedChatMessageResponse[], nullable
    - `role` string, required
    - `translated_content` string, required
    - `original_content` string, required
  - `next_conversation_id` string, uuid, nullable
  - `previous_conversation_id` string, uuid, nullable

## Other responses

- `422`: Validation Error

## Changes

- **2026-10-16** `4ceb1e8613ee`: 1 info
  - added the optional property `pipeline/anyOf[subschema #1: ChatPipelineResponse]/stages` to the response with the `200` status
- **2026-10-09** `d61063451a04`: 1 info
  - added the optional property `lead/anyOf[subschema #1: LeadResponse]/address` to the response with the `200` status
- **2026-09-15** `a208ca0461de`: 2 info
  - added the optional property `lead/anyOf[subschema #1: LeadResponse]/is_urgent` to the response with the `200` status
  - added the optional property `lead/anyOf[subschema #1: LeadResponse]/urgency_reasoning` to the response with the `200` status

[Operation history](https://skmtc.dev/openintake/apis/openintake-api/changes/chat/conversations/:conversation_id/get.md)

---

[API](https://skmtc.dev/openintake/apis/openintake-api.md) - [All operations](https://skmtc.dev/openintake/apis/openintake-api/llms.txt) - [OpenAPI document](https://skmtc.dev/openintake/apis/openintake-api/revisions/de90a8dcbc07?raw)