---
title: "Lookup Client For Insurance Adjuster"
method: POST
path: "/vapi/lookup-client-for-insurance-adjuster"
tags: ["Vapi"]
---

# Lookup Client For Insurance Adjuster

`POST /vapi/lookup-client-for-insurance-adjuster`

Look up a client on behalf of a calling insurance adjuster.

Vapi custom tool. Expects arguments:
  - first_name: the client's first name
  - last_name: the client's last name
  - date_of_birth: the client's date of birth (YYYY-MM-DD, optional)
  - date_of_loss: the incident date (YYYY-MM-DD, optional)

Same matching pipeline as the medical-provider tool (at least one date
required; date of loss primary when both given, DOB corroborating). On an
exact match, returns the client's info sheet
read entirely from the local mirror: demographics (address, phones,
email), SSN last-4 (confirm-only — the full SSN is never stored or
returned), and per-case facts of loss, injuries, and treating medical
providers. Contacts not yet through fullInfo enrichment return
ssn_on_file=null with synced fallbacks.

## Request body

- VapiCustomToolRequest — Wrapper for Vapi custom tool requests.
  - `message` VapiMessage, required
    - `type` string, required
    - `toolCallList` VapiToolCall[], required
      - `id` string, required
      - `type` string
      - `function` VapiToolCallFunction, required
        - `name` string, required
        - `arguments` object, required
    - `call` VapiCallObject
      - `id` string, required

## Response `200`

Successful Response

- VapiCustomToolResponse — Standard Vapi custom tool response format.
  - `results` VapiToolResult[], required
    - `toolCallId` string, required
    - `result` string, required

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/openintake/apis/fastapi.md) · [All operations](https://skmtc.dev/openintake/apis/fastapi/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/openintake/fastapi/revisions/4a81645b59f6/schema)